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No hot water
Last week I had no hot water but heating, after resetting the system I now have heating but no hot water. I've sent countless emails and voicemails to support but had NO reply. Can anyone here shed any light? Boiler: worcester bosch 30cdi and ai believe i have an unvented hot water system. Below is a picture of behind the…
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La caldera no se enciende
Hola, he conectado el tado, con el kit de extension en una caldera saunier duval thema condens f 25. Veo que el termostato modifica la temperatura del agua de la caldera y del agua caliente pero calefacción no se enciende. Se canvia la temperatura pero no se activa el circuito de calefacción.
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Logging / Diagnostic / What's Happening?
Hi, After a few days of frustration, my installation is configured as required (needed some backend magic to make my upstairs TRVs call for heat from the upstairs heating circuit). However, now it feels more erratic than before, so I want to know what's happening throughout the day. Is there a way to get more visibility in…
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tado service going down, heating coming on
Hi all, working from home has brought something to my attention. some times the Tado service goes offline. my internet is working fine, trying to login to mytado online gives bad gateway error. mobile app on 4g can't login either. heating then comes on when I don't want it on. ...after a time, online login works through…
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Is there a fix for no remote access?
I have extension kit, thermostat and bridge set up. The extension kit is repeatedly disconnecting and having to reset full system few times a week. No problems with WiFi. The heating is also coming on at random times when not asked and no heating scheduled on timers. Often this is the middle of the night!! Any help would…
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Change smart thermostat control cv to radiator smart thermostat to control cv
I would like to change the setting of Tado from the smart thermostat controlling the cv box towards the radiator smart thermostats to control the cv box.
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Water heater not appearing on my app ,??
Our tado thermostat and extension kit is only allowing us to control our central heating through the app but we don't have a water heater section to the app. Any ideas ?
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Tado aansluiting op zoneklep en ketel
Beste lezers, Graag jullie hulp bij het instellen van de thermostaat met een zoneklep. Vandaag heb ik mijn verwarmingssysteem uitgebreid met een zoneklep en een extension kit. De extension kit is hierbij aangesloten op de ketel via OTM. De reeds bestaande thermostaat is in relais functie aangesloten op de zoneklep. In de…
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Replacing extension - how do I pair it?
This morning my heating did not come on. The app says the system is calling for heat, but the boiler does not come on. The extension is showing a slow, pulsing light, but whatever I do I don't hear the click of the relay. The boiler is fine - I can get it to fire manually. When I set the thermostat manually the change is…
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I deleted my account to start again. Will my free geofencing access carry over?
I had problems with my extension box and decided to remove my account and start afresh with a new extension kit. I've had the thermostat and device which connects to my router since 2015. Only the extension box will be new. Will I still have access to the free geofencing I had before I removed my account? If not, how to I…
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My system is overheating
I have recently installed x 4 TRV thermostats dotted around the house (not every radiator) and x 1 smart thermostat for the rest of the system. Most of the system is working OK but every morning the living room smart TRV and the regular TRV radiator next to the hallway smart thermostat are pumping out heat even when way…
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2 trvs in same room, one is cold
I have two trvs running in the same tado and physical room. One of the radiators is hot, the other is cold. I can use the app and get the cold radiator trv to say “hi”. When I increase the temperature in the room, the trv doesn’t confirm the setting. Anybody help?
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Why won't you allow us to set radiator temperature to more than 25???
Having it at 25max makes my radiator not heat up 90% of the time, so I basically wasted 400e to set up 4 radiators not to work at all?
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how to deal with noisy TRVs that wakes up kids?
I've bough Tado Wired Smart Heating Thermostat - Starter Kit V3 and two TRVs to control temperature in the nursery room. The trouble is TRVs are waking up kids as they adjust temperature. I thought the good solution would be to replace TRV with the wall mounted Wireless Thermostat but that would required extension kit to…
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No heating... Please help
I've installed the extension kit on a glow worm betacom 4 30c combi. I removed a Drayton rf receiver and installed the extension kit on the "bus" + and - connectors as instructed. Removed the timer as instructed from boiler. Boiler is on Extension kit is synced and light is pulsing. No heating.... Help please.
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Since Tado installed, massive lag-spikes in different gaming services
Ever since we installed the Tado into our network we're experiencing massive lag-spikes in gaming services. I cannot find a list of ports used by Tado and de-prioritizing Tado in the network settings of the routers still blocks other communications. Could you supply a list of ports used by Tado? Next to that I also cannot…
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Smart Thermostat and Smart Rad Thermostat
I’ve just installed my new starter kit (Smart Thermostat, extension kit, and four smart radiator thermostats). However, I’ve encountered an issue which other people may have and I’m wondering how I solve it. The smart thermostat is placed in the living room. However, I don’t have a SRT on the radiator in the living room…
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Thermostat cannot handle requested temperature in 0.5 degrees interval?
when I request eg. 19.5 degrees using the app, the thermostat shows 20 degrees as requested temperature. It seems like it cannot handle the requested temperature up to 0.5 degrees. Also when changing requested temperature at the thermostat itself, it jumps from eg 19 to 20, no 0,5 interval. Is this a limitation, the…
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Home screen layout
Can i change the position of thermostats on my home screen eg group all the bedrooms at top of the screen
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Tado extension kit dropping connection every 10 minutes
Hi All, Installed the Tado starter kit a couple of days ago. This includes the extension kit, smart thermostat and internet bridge. The extension kit came with firmware 31.13 and I’ve asked Tado to update this to 64.6 as per another thread in order to use the bus system on the Vailliant 838 however my extension kit is…
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Heating not working
I have an installation that has been working for 3 years now. However, I've just started up the heating for the winter and the boiler isn't firing. With the extension kit disconnected, the heating works just fine with the boiler's standard controls. I've had an engineer out today who confirmed that the boiler is ok and the…
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Extension kit heating always on/calling for heat - blinking 4 times
I've just installed the Tado Wireless Heating starter kit (room thermostat and extension kit). The extension kit is connected to an Ideal Esprit Eco 30 boiler, following the detailed step-by-step provided by Tado. Photos of wiring attached. I have existing Tado valves so have connected to the existing Bridge. The internet…
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Two problems with Tado
Hi I currently have two (unrelated) issues with my Tado. The first one: My Tado thermostat for my radiator shows the following image when trying to set the temperatue using the actual thermostat. What does this mean? The second question: One of my radiator's valve looks like below: None of the "Tado extensions" will make…
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Wired Thermostat and the addition of Smart TRVs
Hi, I installed an extension kit and wired thermostat last year to allow the improved control of both my central heating and hot water. This thermostat replaced a traditional stat located centrally in the hall. I have 15 radiators which all have a mechanical std TRVs fitted. I intended to replace these valves gradually as…
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Replacing a Cosy installation
We had a Cosy Smart Thermostat installation which was reasonably good. The idea was to move the device with you around the house and your room temperature would reach the level you had set. Problem was the whole house heated up to produce the required temperature in the occupied room - often overheating the rest of the…
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Thermostat in kitchen, not ideal ??
I have a Zanussi combination boiler mounted in my kitchen, I have wired a thermostat next to it, not ideal with cooking etc. Is it possible to wire a extension kit too the boiler, and move the thermostat to a more suitable room ?? I have been informed the Zanussi boiler has the insides of a ideal boiler ??
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Upgrade or not...
Hi Folks, I'm new to this forum but not to Tado. I have a Version 1 install I did about 5 years ago. There is nothing wrong with it really, It is all working fine and almost fits my current needs. So the answer is 'No' I don't need to upgrade 😁 My fiancée has never really liked it. She would prefer a good old fashioned…
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One Extension kit with 3 thermostats?
Can the extension kit work with more than one thermostat as an remote temperature sensor? Or can it only work with one TS?
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Bought 6 radiator thermostats.. Not working as expected!
I bought 6 tado radiator thermostats for my existing system. Installation seemed straight forward and all devices seen and registered as working. So I tested to see if i could just have the living room rad on and set all the others to be 14C..... The living room is fine... But 2 of the rads have still heated up despite…
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Is my TRV incompatible for TADO smart radiator thermostat?
Hello, I am posting the thread to check if my TRV (across my house) is compatible with TADO smart radiator stats. I have the TADO kits with me but I cant figure out which attachment fits this model, hoping someone can help me out here. Thanks, Tom