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Android app showing outstanding notification on home screen icon
Just installed the Tado app on a new Android phone - worked fine on the old one. It's all set up and working - but on the phone's home screen, there's a number 1 flagged against the app which suggests there's an outstanding action or notification that needs resolving. We've been through every screen in the app and can't…
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Electric underfloor heating and radiator in the same room
Hi, I just started equip my old house with Tado radiator valves. I do not have thermostats. It has about about 20 radiators all together. In the bathrooms, we're thinking of installing the Danfoss electric floor heating. The use-case is to mainly not have cold feet on the stone floors and the floor heating is not meant for…
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Heating manifold, multiple thermostats
Hi there, I have three heating zones, one for each floor. Total number of radiators in the house is 7. I would like to have one smart thermostat per floor to control temperature per floor. Could you please explain how would that work with heating zones on manifold? Would the following system work?: smart radiator…
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Tado V3+ IR range
I'v been looking the best position for the device: how far and how wide IR-range is / where is the sender? And when I'm repositioning the device is there easy way to find that ir testmode?
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When could we get access or export raw data from the thermostat?
I think the discussion has been going on for too long. Repeated requests to the tado tech team and no answers. Is there an alternative ?
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Registration information not correct
Hi, I just bought a smart radiator thermostat and I need to set up the internet bridge. Every time I try to register the serial number on the bridge, I get the following error: "the registration information you have entered is not correct. Please try again". I mush have tried 50 times now, and I have also tried to enter…
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Underfloor heating and floor temperature
Hi When installing a Tado Thermostat to control underfloor heating, does the thermostat have an infrared (or similar type of technology) that measures the floor temperature and not just the room temperature? The problem with underfloor heating is of course that the room temperature can be fine but the actual floor can be…
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Who uses more than 9 smart room thermostats with floor heating? Total failure of room thermostats
Configuration of heat cicle 10 (HC10) leads to a total failure of the room thermostats Please contact me and tell me your solution. Scenario: Underfloor heating, room thermostats only control control valves 10 room thermostats, 10 heating circuits Reproducible (3 units, replacement unit was delivered by tado, configuration…
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My heating wont stop coming on
I noticed in a morning that my heating has started coming on despite it saying it is off on the app. I have deleted all the smart schedules and also turned off the early start yet still it is coming on. The only thing that is set is the Hot Water to come on twice a day for an hour. The app shows it is off 'until you…
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Why is adding additional "Smart" Thermostats so painful?
Does anyone know why adding additional Smart Thermostats has to go via Tado support, which can take several days to get actioned? All I need is the ability to replicate the existing smart thermostat settings, then add it to a specified room. Should be simple in the software Do you have an existing Smart Thermostat? Yes, do…
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adding radiator valves to existing system
I already have a tado system controlling my hot water and heating system controlled by a central thermostat. I want to add radiator valves to each room. Can I just buy the valves or do I need a starter kit too?
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Browser Interface changed?
Yesterday it was fine, today it's turned into some garish coloured, user unfriendly interface. I can't see any way of flipping it back to the easy to use version, does anyone know how to do it? Thanks
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Vaillant eBUS DHW & Cylinder Charge Temperature
Hi guys, I notice that the Tado when setting hot water sets both the outlet target temperature and the cylinder target temperature to the same figure. Is this correct behaviour? The Vaillant manual states the the actistor in my 938 cannot be set under 50oC for DH water, however the Tado appears to by pass this and can run…
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wireless as well as wired
can the Tado Thermostat be wireless as well as wired
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Danfoss RET2000B to tado issues
I have wired up my tado thermostat but it doesn’t seem to be working. The thermostat connects to my phone and I am able to adjust the temperature but it doesn’t seem to be synced in with my boiler. Could this mean I have wired it up incorrectly or is it a different issue? TIA
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Issue with Firmware update
Hello, I am trying to install my new Tado Climatisation V3+, the first steps of the installation work well, then it wants to update the Firmware and it has been stuck here for a few hours. I have tried what Tado personnel replied in another post which was to had close the tado app in my iphone, then restart the…
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Old valve appearing in Apple Homekit
Hello, I had a valve with poor battery life replaced by Tado. However this obsolete valve is still appearing in Apple HomeKit and I’m unable to delete the accessory. The accessory no long appears in the Tado app, I have also tried removing the Tado bridge from Apple HomeKit and added it again. Under the HomeKit tab in the…
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Tado V3+ Wall mount
Ok, doublesided tape sucks ... if it lasts, it lasts too good. I have to make somekind wall mount - what have you done or do you have ideas?
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couldn't identify your daikin ac model
tado can not identify my ac model its daikin i dont know about the model too but the remote looks like this ' what to do?? do i refund??
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tado v1 Smart AC - Stuck on Updating Firmware
Has anyone else had trouble setting up their original model (mine came from kickstarter) model tado ac device recently? I used mine for awhile, but eventually my apartment building installed central AC and I packed it away back in the box. Since we are having quite a hot summer, and the central ac is having trouble keeping…
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Heating timer
Just discovered the upgraded app. Has the timer mode disappeared? I used to be able to manually set the heating or hot water to On for the next x hours but I can't find that option now, it only seems to be activated until next time block, which isn't as useful. Thank you.
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for how many years do you guarantee the security update /?
Hi, Before buy the Tado Thermostat for my new boiler (Bosch ) I was wondering for how many years do you guarantee the security update ? (my worries are to have a in 5 years still a good boiler but not anymore an update Thermostat ) The Bosch thermostat proposed to me legally guarantee 7 years of secutiry update . Thanks…
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changing hot water tank thermostat
My hot water tank thermostat broke a few days ago and when I replaced it I no longer get hot water even though its on the app. Do I need to change any configuration with the extention kit?
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User Option To Set Optimum Temperature
A comfortable temperature and humidity is subjective. Different countries, climates and people who vary in their views of an optimum temperature. Do you have any thoughts about enabling user adjustment to the optimum user temperature and humidity? For example we are often warm and comfortable but your app shows rooms as…
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boiler not starting up
Hi, i've just got my tado all sorted at home extension kit/thermostat I've a delay in when the boiler starts, also it seems to start stops on its own. any helps appreciated as the wifes at home freezing with it not working
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Extension box (hot water) stopped working since yesterdays application update
Hi, I've logged this with Tado but wanted to ask the question here in case anyone else is having similar issues. This morning we woke up to no hot water, our set up is relatively straight forwards - usual heating (which is working great) and an Extension Kit that is used to switch the hot water on/off. What I've found is…
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Pointless zone thermostat
I have a two zone home. One zones smart thermostat is in a ground floor hall way which works ok. The second zones smart thermostat is in the main bedroom with a free flow radiator. I want to put a smart TRV on the radiator and just use the wired smart thermostat to drive the zone switching. Do I need an open flow radiator…
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CH & HW Switching Stopped
Interesting experience this week when I was without heating or hot water for a day or so. The app was commanding both the CH and HW to be ON, however the Extension Kit did not appear to be switching on the boiler. Reset the Extension Kit, Bridge and my router, but still nothing. Tado support did the same, except for my…
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New WIFI hub doesn't have USB for bridge
Would appreciate help with how I get around this. I changed my WIFI hub and the new one doesn't have a USB port. I am advised that they do not have them now. Has anyone else had this problem and can advise please? Thanks
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Set up issues about to lead to nervous breakdown
My smart thermostat is connected to the bridge and they are connected to the Internet. However the extension kit will not connect to the rest of the system. The electrician and the plumber who have been working on renovating the house insist its wired properly but it appears dead. They are ready to quit the project citing…