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Radiator valves not firing up boiler
I have wired smart thermostat upstairs and downstairs and 4 valves but they don't seem to be communicating to the boiler unless the 2 wired ones are on
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Radiator thermostat keeps resetting temperature in app
I originally set up a smart schedule for my thermostats through the app but have now reverted back to manual control (using the app) because that was too inflexible. The problem I have is that one of my thermostats keeps resetting the temperature back down to the baseline (18° C) that I have in schedule, even though I have…
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New installation; radiators don't work but hot water doees
Hello I have had a completely new plumbing done and tado installed across the house. The system was checked and both hot water and radiators were working. One day later, central heating has stopped working. Tado app shows that the system is all connected, it fires the boiler correctly to start central heating but the…
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Tado wireless receiver replacing Honeywell programmer
Hello everyone, Wonder if someone is able to help solve a slight issue. We have just moved into a new late 80s build house in the UK. The boiler was upgraded around 2014 and was installed with a Honeywell programmer and Honeywell thermostat. I have successfully installed the tado wireless starter kit V3+ and have heating &…
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Replace Nest + heatlink with Tado X
Hello, I currently have a Nest thermostat wired to the Nest heatlink that is wired to a valve that open and closes the flow of hot water into my underfloor heating (the hot water comes the district heat system so I have no boiler in house). Each zone of the underfloor heating system has its own valve but they are just…
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Does anyone what the silicone plug, as part of the fixture kit (v3+ wireless receiver), is for?
Does anyone what the silicone plug, as part of the fixture kit (v3+ wireless receiver), is for?
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New Build Dual Zone Thermostats
Hi All, Recently bought a new build and looking to upgrade the thermostats to the Tado system. Current setup is… Boiler: Ariston Clas system one Thermostats: Danfoss TPOne, one in the hallway (controls kitchen, livingroom, hallway) and the other in the master bedroom (controls bedrooms and bathrooms). Hot water: Separate…
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Trying to install, but app and web have internal server error
Error - internalServerErrorInternal Server Error Sorry, something went wrong. The response from the server was unexpected. Please retry. If the problem persists please send us a screenshot of this error message.…
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What is the timeline for geofencing per person per room? (geofencing individual rooms)
What is the timeline for geofencing per individual room? Is it still on the backlog? I can find posts dating back to 2018 saying there is work done on the feature. Could you please provide me with an update?
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Considering Tado with Worcester Bosch 30si Compact combi - advice needed!
Hi, I'm considering buying a Tado wireless thermostat with smart TRVs to go with my Worcester Bosch 30si Compact combi-boiler. It also has a Comfort RF controller and remote thermostat built into the front-panel. I've unscrewed the front and can see the electrical connections. I hope you can help me with a few questions:…
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Faulty product, no response. What is the process to get a fix or replacement?
I sent several messages to the support team in the last few days. I did not get even a confirmation message that they received my question / ask regarding a faulty product. All I want to know is what is the process that I can follow to get a fix, replacement or refund. Super frustrating. Do you know about any channel that…
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Vallaint boiler turning off comfort (pre-heat)
We have a Vaillant eco tec 831 plus. Read on internet that if you turn the hot water dial to minimum then back again it deactivates the 'C' pre heat. However turning it does nothing. Our tado is connected to the Vaillant by ebus. Therefore i am thinking Tado has control of 'C' mode and i can't deactivate it manually. how…
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Basic TRV not working
Hi, I have an issue where my one Basic TRV has stopped working. I have a bunch of the standard ones, that are all working fine. Ive had the system for about a year. I noticed the radiator (the problematic valve was attached to ) was always on and the app was showing the little disconnected 'X'. Its constantly making a…
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Smart thermostatic valves
I have fitted smart valves to most of radiators successfully but new radiators in garage conversion I just keep getting a spanner symbol can anyone help? Wondering if i should give up on those two and reinstall old thermostats….would this work?
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Tado X et eBUS (Vaillant) support
Hello everyone, I recently upgraded to the Tado X Wireless Thermostat, but I'm facing some issues with my Vaillant ecotec plus (vcw296) boiler. This boiler uses the Vaillant eBus protocol. My previous Tado V3 model supported modulation via eBus, but after connecting the new Tado X in the same way, it doesn't seem to work.…
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Tado X features
Hi, I would like to buy tado X equipment. Now I have V3 equipment. My question is: Can I have in a room 2 Smart Thermostats and also one thermostat sensor which controls the temperature of the room in the application? Nowadays I have in this way with V3 equipment
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Home Screen - Flag/highlight rooms currently on manual override
It would very useful to see on the Home Screen which rooms, if any, have been set manually using the app or, more likely, a radiator control (I.e. and, therefore, are not following the schedule). On too many occasions, I’ve discovered a family member or visitor has adjusted a radiator control, which has defaulted to ‘until…
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Tado not calling for heat - no extension kit
Hi, I have a Vaillant Combi boiler. I have a 3 storey house. I replaced the wired thermostat on the ground floor with the tado wired thermostat. I have wireless tado thermostats on the middle and top floors with Tado smart TRVs on all rads, link to their respective thermostat (on the same floor). There is no extension kit.…
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Wiring for Wired Smart Thermostat
Hi all. Apologies if this has been asked before......I'm looking to replace my UFH heating thermostat. Tado have suggested using a wired smart thermostat. My UFH wiring centre is marked as Live, Neutral, Earth and Switched Live. How does this correspond to the Tado, which uses NO, NC, COM, P1, P2 and P3? To make life more…
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Hot water OK but no heating
Issue: We currently have no heat, however, the hot water is functioning properly. Heating was working when checked a couple of weeks ago. Items: Viessman Vitodens 100-W boiler, Tado Wireless Thermostat, Tado Internet Bridge, Tado Wireless Receiver Description: When I set the thermostat to demand heat, I see the heat…
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3rd party temperature sensor support or cheaper add-on temperature sensor
I have multiple tado radiator thermostats, but all of them are a couple of degrees out with the actual temperature. I use an Aqara temperature sensor to measure the actual temperature in the room, further away from my radiator. It would be great if the tado app could use the data of these aqara sensors to measure the…
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Mac M1 App
Bring the iOS Tado app to the Mac AppStore to use the features in which HomeKit doesn't support (Ie. Override Timer, energy reports, timer settings). When we had access to run these apps pre MacOS 14.2 or 14.3 tado was one of the best apps to use via MacOS for M1 devices which saved me from hunting down my iOS device. It…
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Thermostat and trv working together
I have a radiator that is Infront of a large full height window. It's got a smart trv fitted but the temperature seems to fluctuate rapidly often indicating that the room is too cold when in fact its over 22°. I've tried adjust the temperature to what it is at the centre of the room but it doesn't seem to work. My question…
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Smart Themorstat V3+ time block limit per day
Is there a hard limit how many time blocks i can set for each day? Is it as many as possible with the 15 minutes minimum timeblock duration? I might need to set up 7 on/off cycles each day, is that possible?
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Tado v3 extension and a New boiler
Anyone has any experience regarding the Baxi Platinum iPlus 24AF? Specs talk about a R-BUS connection. Is it ok with tado?
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Use the app on Mac
Hi Is it possible to install the app on an Apple Mac desktop? Will it work correctly? How do I do it?
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Interaction between smart thermostat & smart trvs
Hi. I fitted a new TADO wireless starter kit a couple of weeks back. After some initial teething problems it is now working fine & I am pleased with it. I now wish to fit some smart trvs. My questions is about how they will interact. I have fitted the smart stat in the living room & want put trvs in the bedrooms. The…
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Disable TRV "calibration" when offset is changed [required for using external sensor]
As you may have read elsewhere on this forum, myself and other Tado users have been working on ways to make Tado TRVs more usable by using cheaper external sensor to read the actual room temperature and dinamically update the temperature offset of the valves with great results. The only drawback of that is that we have to…
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Homey can't reach Tado, strange errors and faults
Hi, there! Been an avid user of Tado and Homey in combination and it has worked as charm but now I can't reach my Tado on three different occasions: 1) I can't reach the Tado app using Wi-Fi but I'm able to reach it using cellular - it's frustrating. 2) I can't control my Tado thermostats through Homey as it gives me an…
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Recently moved house and having tech setup issues - Error - com.tado.general.address.name.full.requi
I'm a Tado user since 2014. We recently moved house and left the old Tado in the old house. We followed the instructions in this article to transfer ownership to the new occupants of the house. We loved the Tado so decided to invest in a new Tado for the new house. I have, however, run into an issue when trying to set up…