-
Potential New user - so confused!
Hello, I am having my house rebuilt, and the plumber has suggested Tado. We will have 3 Underfloor heating Zones (Study/Kitchen/Utility) as well as about 15 radiators (on a single zone). He is proposing only having a single Wired thermastat (In the utility, close to the boiler), he has also said all we do is just setup…
-
Offline notification
My Internet Bridge went off-line and I didn't realise for hours. A simple reset was all it took to fix the issue, which I could have done way sooner if I'd realised. Tado sends other notifications, like a thermostat needing batteries. I would like Tado to send me a notification, either push-notification in the app, or…
-
Electric underfloor heating
When the thermostats were on sale in the summer I got another one with the intention of trying to replace the crappy thermostats that controls the electric underfloor heating in the bathroom. Forgot about it until I found it gathering dust in cupboard now. The previous owner installed this and we don’t have any technical…
-
Heating in summer
hi do you turn off heating as the weather becomes warmer or as it’s set up just let it run and do its thing so if warm enough it stays off ?
-
After several years still no range extension?
This topic has been seen multiple times for at least the last 4 years. Where is the range extension??? Second bridge? Still nothing?
-
Tado not calling for heat
We have had our set up for a good couple of years now and in the last month or so usually In the middle of the night the extension kit stops calling for heat. The only way I can seem to get it to work is to power on and off again. We have an extension kit for the hot water and 5 trvs and a have wired thermostat. I've…
-
Hybrid Heat Pump support [Atlantic Aurea 5 R32]
This heatpump comes with the plugwise Anna thermostat using the opentherm protocol to control most combi-boilers, so they control the heatpump and the combi-boiler, but one must remove the Tado thermostat. If plugwise can control the hybrid system, it should be trivial for tado to do the same thing. I would like to remove…
-
Landlord control anonymous
Hi, I’ve had the Tado installed on basis that I can control remotely but my tenant (once found) can also control. Aim here is I can ultimately control and add/remove tenants to then manage accordingly. How ever I live next door and don’t want to share my contact details with tenant under fully managed or I’ll be opening…
-
Current of Internet bridge connector
Hi all, I recently discovered that the adapter which comes with the internet bridge connector is AC/DC. I connected the usb directly with a cable extension (AC current) without using the Tado adapter. Does anyone know if the bridge connector uses AC or DC? If it is DC, I need to use the Tado adapter for DC conversion right?
-
Tado TRV spanner icon after replacing batteries, will not calibrate
Hi, After replacing the batteries in one of my TRV's, a spanner icon appeared on the TRV and it will not calibrate? It's always stuck in the open position allowing hot water into the radiator regardless of room temperature. The app just says Error for this particular TRV with no error code. I've tried replacing the…
-
Tado to start replying back
My idea is for Tado to start replying back to the community. I am seeing posts from YEARS ago ignored. It's time for this idea to be the top one in the company and Tado to listen to it's loyal customer base.
-
Warn about two day instruction wait time with compatibility check
I've just had to change my boiler, and I followed all the Tado advice about asking for a compatibility check. I thought all was good. The boiler installer engineer was here getting towards completion. I went to the Tado app to change the boiler. Found the boiler… and it said something like "Please wait for up to 2 days for…
-
Frost mode and not heating
Hi, I am useless when it comes to this sort of thing but bough this hoping it would help me heat different parts of my house separately. I had a friend install this yesterday, (starter kit and additional therm in one bedroom). Everything is wired in, set up and recognised on the app but it doesn't seem to get to tem or…
-
Valve moving when out of heating season
It's usual that the long pressed valve needles are stuck. If the valves move them on a setupable time period (daily, weekly, etc) this should be avoidable.
-
Outside Air Quality & Pollen Count/Forecast
Time of the year again coming up to the hay-fever season. I've only just noticed that I have lost the outside Air quality and pollen forecast in the app and website. This was extremely useful over the sumer periods. Not needed so much over winter. Considering the monthly fees are going up, why was this removed?
-
Better collaboration with Air Source heating system
I have an air source heating system in my home and the projected forecast costs are not reflected well at all with the app. I input my energy usage each month and never get anywhere close accurate costing suggestions. The data input screens are clearly for gas/oil systems, and not designed for Air Source systems. Our Tado°…
-
Integrate wireless thermostat and smart radiator TRVs
My system includes one wireless thermostat in a family room, plus smart radiator TRVs in bedrooms, hallway, dining room and lounge. I’m trying to decide which room is best for the wireless thermostat and the TRVs. Should the wireless thermostat be in the warmest room without a TRV, in the coldest room without a TRV, or in…
-
Operating two boilers
Can I control two separate biolers in different properties with the same app?
-
Battery Replacement Period
I have a total of 8 tado radiator valves, all of which have the recommended Panasonic eneloop batteries fitted. The radiator valve fitted in the bathroom requires battery replacement every few weeks, whereas all of the others go for months on end before needing replacements. I have used different pairs of batteries, so…
-
Manually switching off individual rooms
Sometimes it is easy to switch off one room, for example the one that is still cold in the morning but is heated by the sun while nobody is there. The only way to do this is to turn the temperature down, or first switch off all the rooms and then switch some of them back on.
-
Consumption by Room missing from app
Apologies if I've missed something but I've searched support and this forum and can't find an answer. The Consumption by Room section under Energy IQ seems to have disappeared completely from my app. I don't mean the data is missing; all my devices are collecting data fine. Has this been officially removed? I've been using…
-
Boiler burner coming on when Tado is off
Hi our gas usage has been incredibly high for a while now and been trying to get to the bottom of it. It feels like it is burning gas for way longer than it should. So I tested it with Tado when I turn off all the rooms and hot water. The boiler is still firing up and burner light is on. We have Tado wireless receiver…
-
Multiple Users
Good Morning everyone, I've just got a new Tado thermostat with the Extension kit. All working till now except for a small inconvenience with the Tado app. Here is the problem: if I have the app opened on my phone and my wife opens it on her phone, I get logged out or the other way around. We are using different user…
-
Anyone setup a tado wireless v3 on a worchester 28 cdi conpact?
Hi, Just got the starter kit v3 and just found out there isn’t any instructions on the Worcester 28cdi compact, has anyone installed a tado on these boilers before? I’ve asked for instructions but seems like I won’t be getting any till Wednesday or Thursday
-
How to install? Ideal Logic+ 30, Ideal PRT3 and tado V3+
Hello! I just ordered my first tado V3+ starter kit and two smart thermostats and plan to replace an existing system. The current system is an Ideal Logic+ Combi 30 with a wireless Ideal PRT3 RF programmable thermostat. I've looked at several installation videos on YouTube but can't seem to understand how the tado will…
-
Smart Thermostat not calling for heat
Hi, I have just installed two smart stats as an add on for a system installed last week. The original installation is all working and if one of the rad stats calls for heat it fires up the boiler but the two new ones don’t?…… Am I missing something or is there another reason?……🤷🏻♂️😉🌻
-
Set a Minimum Central Heating Flow Temperature (OpenTherm)
Hi, The main purpose of this post is to try and gain an understanding of whether setting a minimum central heating flow temperature is a feature that other users of this forum would value and like to be developed by Tado as part of their algorithms. Are there any other users out there that have abandoned using the…
-
Suisse, western area around Vaud. Installation engineers? Anyone?
kendrick@bluewin.ch 0044 7557 806315
-
Temporary extend current schedule
Time to time I get into the situation when I know I will work a bit longer in my work room. Currently I can do two things to extend the heating, 1) wait until the switch and then set to the same temperature as before with a (optional) time limit 2) set the temperature +/-0.5C before the schedule switching off with…
-
Heat release valves
If there would be an option on valves to setup not to close the circuit when reaching the heating point, just send the end signal to the themrostat, then there should be circuits where the remaining heat should release and this extra heat could be useful in bathrooms or other higher heet needed rooms.