-
my.tado.com : support for 2FA
Hi. There is a ETA for support 2FA for the accesso to my.tado.com ? Best regards
-
Application
Hello, yesterday I bought the Tado system, connected it, installed the applications, everything worked today, I can't access the applications, when logging in it shows an error, please help, thank you Error - email.not.unique Go There already is a home with contact email address mtvarenna@gmail.com arunki A Us ma Sorry,…
-
My newly installed system dropped off last week, and I can’t get the Bridge to reconnect.
I set it all up last Tuesday and everything worked immediately. The internet connection took a matter of seconds. Everything was fine for about 30 hours, then the Bridge connection was lost. Despite attempting everything that Tado suggest, nothing. I’ve even bought a TP-Link switch to realign with 10/100 Mbps. Their…
-
Heating permanently on
I've replaced a Drayton RTC thermostat with with a wired tado, this connected to. Baxi combi boiler. I set the boiler heating to constant as per instructions but now the heating is permanently on, the tado app/thermostat is not controlling heating i've attached a photos of the old thermostat wiring and how I've wired the…
-
Additional Wireless Thermostats
I have three wireless sensors, and three radiator thermostats. Currently, each of the main rooms is my house has one of each (I.e. one sensor and one thermostat). When my house gets cold, I’d like to be able to increase the temperature in all rooms simultaneously and centrally, without needing to go into each room. Is it…
-
Return to previous state at end of Manual Control session
If a Manual session is set and everything was set to off previously then at the end of the Manual session then it should all switch back to being off rather than switching to Smart Schedule. This currently seems like a major oversight and is misleading to users as it does not do as people would expect it to work. If the…
-
New boiler
I need a wiring diagram to wire an existing tado system to a new boiler that tado does not recognise
-
Hot Water
Can the hot water be turned off without affecting the central heating. I can only think of changing the schedule
-
Installing wireless smart thermostat receiver
Hello all! I Hope you’re doing great today. I have a little question, I’m trying to install the wireless smart thermostat. But sadly I cannot find my heating system in the model selection for the receiver. I know it’s an older model; 14 years old. But it’s not in the list. What can I do? We don’t have an existing…
-
Radiator Thermostat Firmware 204.1?
I've got 7 SRTs and 5 are on firmware 95.1 (have been at that version for ages). Two have just updated to firmware 204.1! Anyone else seen this large jump in firmware revisions?
-
TRVs not firing up boiler
I fitted a TADO wireless starter kit & it is now working well so I thought that I would add some TRVs. Having installed 3 of them I am puzzled that the temp shows what is selected on the trvs and in the app but no heat demand is shown in the app. Consequently the boiler is not firing up when I select heat in a room. Does…
-
Very loud noise from two different radiators since Tado installed
I've had Tado for about a year and a half. Mostly it's been good but there are two glaring problems that we haven't been able to fix. When the programs run automatically, often my boiler gets a fault code and goes to sleep until I reset it. The plumber has been round many times as it happens over and over. He installed a…
-
Hot Water Catch Up
Hi One issue is that when the geofencing controls the hot water, and you are out for the day and your scheduled timings are not done, you come home to no hot water :( It would be great if there can be a setting for a 'Hot Water Catch Up' that would identify if a hot water schedule has been missed, and Geofencing identifies…
-
Heat release valves
If there would be an option on valves to setup not to close the circuit when reaching the heating point, just send the end signal to the themrostat, then there should be circuits where the remaining heat should release and this extra heat could be useful in bathrooms or other higher heet needed rooms.
-
Home is not a golf course!
Does anyone know what to do when Tado misidentifies home? It thinks my home is plum in the centre of a golf course about 35 miles from where Iactuallyl ive. I only noticed recently, although it explains why geofencing has never worked.
-
Interaction between smart thermostat & smart trvs
Hi. I fitted a new TADO wireless starter kit a couple of weeks back. After some initial teething problems it is now working fine & I am pleased with it. I now wish to fit some smart trvs. My questions is about how they will interact. I have fitted the smart stat in the living room & want put trvs in the bedrooms. The…
-
Tado if overshooting with new boiler
Hi, I recently swapped my old system boiler for a combi. I specifically got a boiler with opentherm so Tado could modulate it and that is all wired up and working fine. I’ve actually had my Tado for many years and have swore by it. But since swapping the boilers my rooms are always over shooting when they didn’t do that…
-
In what steps can the radiator valve regulate heat? And for the thermostat?
So what I'd like to know: In what states can the radiator valves be? Is it fully open, half open, closed? Or are there different options What do the three wavy lines mean? Do they correspond to the valve states or to the required power from the heater? I'm trying to better understand how tado works to optimize my own…
-
Drayton TRV3 valves no longer supported?
Hi, I have a mix of TRVs which were easy to set up, except for the Drayton TRV3. The Tado info list said I’d need to get a Terrier AD3 635111 adaptor to connect it, however I can’t seem to locate this part. I’ve since gone through the app instructions and that has a different valve list which shows Drayton TRV3 is not…
-
Low battery warning doesn't disappear after changing the batteries
Hey folks, I've noticed that after a couple of thermostats have run low on battery juice, I've replaced them only for the low battery warning to remain on the app. Is there any way of resetting this apart from removing and re-adding the thermostat?
-
Copy and paste schedule to different room problem corrected . . .
I have received the following from tadoº support: "Hello, Thank you for your patience. Our developers have fixed this issue. If the problem persists, please contact us. Kind regards, Akhilesh www.tado.com" And can confirm the copy and paste to a different room function is now working correctly on iPhone and Mac. Hugh
-
Replacing Three Channel Programmer - Need two Tado programmers?
Hi all, My house is a system boiler with three channels (Hot Water, Central Heat 1, Central Heating 2) and therefore two wired thermostats. If I want Tado to be able to control HW, CH1, CH2 independently, do I need two Tado programmers for this to work. Essentially HW, CH1 on one and CH2 on the other? I am currently…
-
Room Thermostats for auto restart after power cut
We have new room thermostats from Hetta (they are not smart but are digital). We suffer with lots of power cuts here. The Hetta digital room thermostats don't automatically switch back on when the power is restored. I am looking for room thermostats which are hardwired (with a battery if required) and MUST automatically…
-
Battery jiggle
Here’s the scenario. My heating has been off, and when I attempt to turn it on nothing happens. I have to spin/move the recently installed batteries around in the thermostat to get the system back online again. This frequently happens. I am constantly having to turn the batteries in both the thermostat and radiator stat to…
-
About a AC Control unit v2. Is this the normal behavior of The AC Control unit?
The AC control unit turns on and off the Heatpump unless I manually use The remote control unit. BR. pjok01, Denmark.
-
Spring/Summer and Autumn/Winter settings
Depending on the time of year, I change the temp I want to heat rooms to. So around early April I adjusted things and will do so again in October. It would be useful to have a quicker way to jump between these two settings.
-
Copy and pasting settings for rooms
Hi, during copying and pasting of one room to others (I have 16..) the "Confirm" button is not visible and I cannot scroll to it. This is the case for both my Win PC as well a Iphone and Ipad. Any suggestions of is this a bug?
-
Multi Home Support
I would like to use tado in my main house and in my vacation home. Currently this is only possible by using one account through the app and the other account using the web-app. I would like to have both available in the same account.
-
Tado V3 Wired Starter Kit with Glowworm Essential 28c Boiler - Heating just stays on
Hello, I have installed and configured the wired starter kit with my Glowworm Essential 28c boiler but no matter what I have set in the app for the heating schedule, the boiler just stays on. I have: Wired the eBus terminations correctly. Registered the internet bridge, receiver and wireless temp sensor and they appear…
-
How do I get my boiler to talk to the settings on my app and smart thermostat?
I have had my Tado for many years and generally it has been brilliant. Hot water is still brilliant. However heating is very temperamental. Often does not come on. And if it comes on it stops. I don’t think the pairing between the thermostat and the bridging is working. I have tried pairing regularly but get EO. I have…