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how to rejoin
Hi I revoked my account today by mistake and do not have serial numbers to rejoin' Any ideas how i can set my account up again
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Smart Schedule frozen
I have a smart schedule but I cannot change it. The button disappeared from the room screen. the support chat just answers with useless prefab text blocks. How to gain control over smart schedule back?
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Why don't I have permissions to change my profile picture in this community?
I am the registered "owner" of my profile in Tado communities. If I try to change the picture, I get a Permission Problem error. Anyone know how I can resolve this?
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Boiler turning on when no thermostats are on
Currently all the heating is off in the house, yet my boiler seems to keep calling for heat. Any ideas how to stop this from happening?
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Really struggling with radiiator valves - inaccurate and have a mind of their own
I'm new to Tado having setup the basic thermostat about a month ago. At first using just that I was impressed however since adding some radiator valves the system isn't working well. I've bought 8 valves but only installed 2, for now if two bedrooms so I can test them out. The main issue is the inaccuracy of the…
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On-off switch
Will a simple on-off switch be implemented in tado? This is necessary as I need to be able to control my heating and hot water, when I am not at home but eg my parents are (they don't need to have the app to control my heating!). It seems that Netatmo does have this kind of feature and also has a holliday schedule that you…
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28CDi RSF Worcester Bosch Connection
Hello, I have bought the basic Tado unit and connected this to my boiler, however, the system keeps fusing out my boiler. The boiler doesn't switch back on, but the smart thermostat stays on. I have followed the instructions for wiring, but slightly confused as to why this is happening. Are you able to help? Thanks!
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Smart thermostat or smart radiator thermostat
Hi, I purchased tado smart thermostat first and now I have got tado radiator thermostats for all radiators. I am now thinking if one really need smart thermostat? Given that radiator thermostat can initiate boiler.
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No temperature display on TADO Thermostat
Noticed yesterday that a firmware update was being performed by the smart thermostat. Now there is no display when I press the button to read temperature or to manually alter the temperature. Display works OK as can get HI when I check it with the App, All devices showing as connected and good. Heating works okay via the…
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Geo-Fencing
My mobile works perfectly fine with the geo-fencing, but my wife’s doesn’t. When she goes out, she is shown still at ‘home’, I have checked the settings on her mobile and they are the same as mine, so has anyone had the same problem??
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Adding 6th STRV in new room
Why do I get this error when adding a new STRV to a new room. Everything registered and I could add it to an existing room but not create a new room. Asked to contact support but based on all the other post on here and else where this might take sometime..... Anyone?
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De-registering TRV's
Bought some Tado TRV's for all my bedrooms, fitted first one last night, and had to remove it at 5am so I could sleep, SO LOUD! I can't fit these in the kids rooms, they'll never sleep so I'm going to return them, my question is once I've remove it from my Tado network, is it still registered to me or ready for the next…
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My Smart thermostat in devices reports installation not complete, ideas on why?
My smart thermostat in devices reports installation not complete, ideas on why? bob
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Position of my TRV
In the bedroom we have 2 rads both with Tado TRVs which I have recently purchased. The app often gives me the message "No remote access" for one of the TRVs and I've tried rebooting the bridge (didn't help) and then using the app to remove from my system (it took so long to get it configured again!). So I swapped the…
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Compatibility of my current setup,.
Hello we are about to purchase a TADO system with : 1 x Smart Thermostat 4 x Smart Radiator Thermostat We have the following questions : 1.- Heating system compatibility : Boiler : BAXI 28/28 F Programmer : Saunier Duval (Unknown model) Uses a 2 x 1.5V Bateries and closes a RELE 250VAC to the Boiler. Current Radiator…
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Upgrading a four zonal plus underfloor heating with Tado
Hi All, My current heating is based on the following 'Y' plan system: Downstairs Radiators: 2-way Zone valve controlled from Horstman Controller 1, Channel 1 - No Thermostat Upstairs Radiators: 2-way Zone valve controlled from Horstman Controller 1, Channel 2 - No Thermostat Conservatory UFH: 2-way Zone valve controlled…
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Run a schedule without geofencing turned on ?
Hi I recently purchased a complete Tado system (individual rad stats and a boiler switch )for my house a mid 1800 cottage with poor insulation and oil heating . My aim was to control my heating to only the room I was in and only when it needed it as the heating is very inefficient. But to also have a fall back schedule to…
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Smart schedule
Hi I have had tado app for 2 months now and I can’t setup the smart schedule, I have watched all videos, I would like to start schedule at 7.30 am at 21% then go off at 21.00pm to 16%from mon-sun. When I tap on time blocks it doesn’t give me the option to set time to start/end what am I doing wrong, is it the…
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Thermostat reset?
I am part way thro setting up room thermostat but need to go back as have determined i need the extension kit rather than the current set up i have. How can i reverse what i have done so far? or factory reset?
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BB connections on a Worcester Boiler
I am installing the Extension Kit on a Worcester Boiler Greenstar CDI and the instructions don't make it clear which way round the wires go when connecting to the BB sockets on the connector block. Could someone please view the wiring and confirm if this is correct? Kind regards Wiz
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How do I change the programme for Christmas?
It's nearly Christmas :-) That means the house will be used totally different from the rest of the year, and I'll want the heating to be on every day - so every day acting as if it's a Saturday / Sunday. Honeywell have this with their 'day off' feature but how can I do it with Tado? Surely I don't need to create a complete…
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Extension box
How long does it take TODO to send a customised instruction for wiring extension box ?
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Manual Temperature Alteration
Hi All new to Tado and searched this forum for this answer but not had any joy. My mother in LAx doesnt have a smart phone, “Far to Complicated”. We she stays with us she manually adjusts the temp on the Smart Thermostat as needed. Problem I am having is that this seams to over ride the Smart Schedule and keeps the Temp as…
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Is it possible to talk to Tado over the phone?
I have recently purchased a full Tado V3+ system; wireless thermostat, extension kit and 5 TRV's. As like many others i've found the TRV's to be nothing short of garbage and i would encourage any potential buyers to hold off until this is sorted. I work in the building automation industry as a heating and ventilation…
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No remote access
Hey folks, I've come home a few times now to all tado systems showing the 'no remote access' error and a cold house. It seems that if there's a connection interruption, the system isn't smart enough to try to reconnect afterwards. Does anyone know if the upgraded app has had this fixed? If so I might be tempted to pay for…
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Upgrade to V3+
Hi Can anyone explain this. I have the old app and it works great. Automatic geofencing and automatic open window detection is a basic part of it. Why would i want to pay for an upgrade?
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Heating on indicator
I am a recwnt user of a Tado v3+. I'm.finding it to be accurate and reliable. I would have liked it to have a hearing on Indicator on the unit. So.I can see when heatjng is active. Yes I can check the app or just.listing for my furnance starting up but a small indicator light would have been great
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Need a little help setting this up guys...
Hi all. I need some help with this as instructions seem to be thin on the ground for instalation and I have had no response from Tado in the past 24hrs to any emails... I purchased a starter kit with thermostat, extender and a spare thermostat to control my heating/hot water. I currently have three zones Upstairs,…
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How can I re-order the app names in the main display of the app?
E.g. dining room is first and lounge is last in the ordering but I’d prefer the lounge to be first. It’s not important just an esthetic change.
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Changing the temperature on the smart thermostat when internet bridge is offline
I have no internet subscription at my place yet. When I tap the arrow to change the temperature on the thermostat I can only go one degree at a time. The display shows a check mark which I have to confirm with the button. Then I have to do it all over again. Tips would be appreciated.