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Wireless Receiver and Internet Bridge keep dropping out
Hi, I posted a question previously about my Internet bridge and wireless receiver losing connection but my trv's still being active and heating according to the schedule. They keep dropping out, which means we are unable to adjust temperatures until everything is reset and connectivity is resumed. The Internet bridge is…
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Eve thermo integration
Hi, does anyone know if the Tado app plays nicely with the Eve Thermo TRV‘s? I have a ton of Eve Thermo TRV’s and don’t want to replace them all when buying a tado X. Does anyone know if the Eve TRV‘s will show up in the Tado app? Will the Tado X thermostat turn the boiler on if an eve Thermo TRV calls for heat? I’d…
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TADO X head: non connecting
Hi I've bought a TADO X Smart Start Kit (2 heads + Bridge + Thermostat) No way to have the 2 Heads connected (the Bridge is in the same room as the 2 heads) I've also bought (separately) n. 4 Heads TADO X (installed in different rooms) and I have connected them without any probelm (same WiFi, same Bridge, same Phone as…
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Automation to schedule for visitor
Has anyone got a suggestion how I might be able to keep the heating on as we have a guest arrive the same day each week however as we are all away from the home the heating schedules to Away. I wondered if it is possible to create a trigger that every Thursday between 8-12 the heating behaves as if we are at home?
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Tado X - Any Black Friday Discounts UK
I can see that the EU have been enjoying substantial discounts for Tado X and now have a Black Friday sale with 30% savings! Us in the UK seen to only have BF savings for the non-X systems. Guess I won't be investing in this stuff anytime soon. Am keen to move away from my Honeywell Evohome setup but will need 12 TRVs so…
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Identifying the Smart Radiator Thermostat by "Installation Name"
I've recently upgraded to Tado X from my flawless & venerable Tado v1 - It's wasn't the easiest of routes to get the new system installed, however we're now warm again and things appear to be functioning well, for the most part, and it's early days! We've struggled with connectivity of some of the Smart Radiator…
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Wired thermostat installation - no COM port
Hello, I am trying to wire in a wired thermostat directly to my Greenstar 8000. I realise that this won’t allow for modulation, however, I am seeking individual room control which my current system will not allow. How do I wire in my Tado wired thermostat directly to the boiler? There are no COM ports…
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Compatibility with Oil-fired External Boiler
Has anybody used this system with an external Oil-fired boiler? I have a Worcester Bosch GreenStar Heatslave II (combi) which sits outside my kitchen (through 2 feet of stone). I've been using a salus RF receiver and controller to date, but want to upgrade to a smart system. Ideally I'd like to be able to control the…
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Select which radiator to use for room temperature
In the V3 configuration, I was used to be able to select which temperature value (from which radiator) I wanted to use for room temperature. This is needed, because I have a room with 2 radiator valves, one of which is near the outside wall and way too cold. How can I do this in the X app?
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How to tell if Internet Bridge is V3 or V3+?
I have a spare internet bridge with model number DIB01-TA-06. Is there any way to tell if it's a V3 or a V3+?
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Removing previous bridge and adding new one
Hi, last week I ordered the wireless starter pack and got to the stage of adding the app and then bridge to it. I then decided I should've got the wired version so I returned it. Today I tried adding the new bridge to the app but it wouldn't allow me to delete the old one. The thermostat was added no problem but now the…
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Glow worm combo boiler
I’m after some help please. I need to know how to install my wireless thermostat to my boiler. Currently I have it wired into RT25V after removing the bridge. But when I use the app or the thermostat it’s self it doesn’t turn the heating on. Is there anything else I need to do?
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Wireless V3+ thermostat
Connect as seen on the manual but my boiler or hot water won’t come on.have got Worcester boiler
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Home revocery
I accepted an invitation to another home and lost my home. How do I regain access to the home I own?
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X Radiator Valve Hardware Revision
Hi All Have been following the release of X for some time and am thinking of purchasing. I'm sure I read a thread on here about initial X radiator valves being revised due to a hardware issue, is this the case and how can I ensure I get the latest revision as I was thinking of purchasing from Amazon or would it be best…
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Devices don't listen to my commands when I wake up in the morning
I have an internet bridge, a wireless receiver, a wireless temperature sensor in my living room, and a smart TRV in my office. I have had them installed for two weeks. I normally use the app to control the system and it usually works well, and the TRV or the wireless sensor respond to my commands, switching on or off the…
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Starting a New Chat
Can anyone explain to me how to start a new support chat? I've looked using both Chrome and Safari and i see no "new chat" button. If I click "Messages" I see recent old threads. (closed) but no way of starting a new one. Thanks.
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Upgraded to Tado X, lost lifetime Auto-Assist!
I took up the discount offer to upgrade my original Tado to Tado X. The email offer says: "As a long-time customer, you can take your free Auto-Assist with you when you switch to tado° X. Your Auto-Assist will work as soon as you've connected the tado° X Bridge. Please note that the transfer is only possible if you…
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2 smart radiator valves in the same room
My ensuite bathroom has a small radiator with a V3+ valve and it works OK. I have added a Towel Radiator which currently has a Terrier valve and that too is working OK. I have ordered another V3+ valve so that i can control the towel rail remotely too. If i add the new valve to the existing room i think radiator and towel…
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Buying correct Tado system for our setup
We currently have a two zone (upstairs and downstairs) system with wired thermostats in each zone and basic TRVs in each room except the ones with the thermostats. At the boiler end we have, I think, two mechanical zone switches wired to an Ideal Logic Combi ESP1 35. The issue I have is that the bedroom with the upstairs…
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Temperature of the room with some devices
Hi, I have a Room with the smart thermostat and 2 smart radiator thermostat. how could I select which device will set the temperature of the room? how is calculated the temperature of the room with these tree devices? thanks for your help.
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Tado X - notifications on SRVs
Hi, I've just moved from a V3 system to new X system. I'm still learning how the new system is working and I've just set a very simple configuration with just one room. I'm currently using 6 SRVs. First point I'd like to investigare is about switch on/off or temperature modification performed through the App or the…
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Remeha Elga ace hybrid heat pump - poor performance with tado
Hi everyone, I wanted to share my experience using the Remeha Elga Ace hybrid heat pump with my Tado system, in the hope that it might help others considering a similar setup—or perhaps lead to a solution. My setup involves the Remeha Elga Ace, which operates on OpenTherm, and my Tado thermostat is able to communicate with…
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Ideal Logic+ Combi C24 and V3+ Wireless Starter Kit - Room Stat or Timer Off
Hello! To save explaining myself, I’m going to copy a thread from a user that has the exact same issue as me. I've since added the link plug that a commenter had success with, but to no avail - though, as I couldn't seem to find the exact one needed, I had to daisy chain a bit with what I had and a new connector. The user…
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Heating not coming on at night as per schedule, but fine in morning!!
Hi. Have had tado system for about 1.5 years and no issues. Last two days has been acting strange. Tuesday night the heating hadn't come on as per usual schedule, boosted heating to all rooms and can see the signal is getting to the receiver as the lights for heating and hot water are on...but nothing from the boiler.…
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2 zone hot water tank control senario
I have a downstairs and an upstairs thermostat. The downstairs thermostat controls the hot water and central heating. The upstairs thermostat controls the upstairs central heating. When the thermostats demand heat the solenoid valve on the hot water tank opens to allow flow. When there is no demand for heating the solenoid…
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Tado V3 and Vaillant EcoTec Plus
Hello everyone, I have a TADO V3 thermostat that was previously connected to a boiler in relay mode (on/off). A few weeks ago, I replaced the boiler with a Vaillant Ecotec Plus, and I noticed that it can be connected in eBus mode. Can anyone tell me how to do it? Can I do it myself, or do I need a technician? Thank you…
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Tado Thermostat X battery life
I have a Tado V2 Thermostat (I don't use any radiator valves as I have a small apartment). I'm very happy with it EXCEPT for the battery life. When the thermostat was new, Tado promised the batteries would last for 2 years. Very quickly, people (including me) started complaining that the batteries only lasted for a few…
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3 zones plus hot water
Hello, I'm having trouble finding the right kit list. I currently have a house with 3 floors. With a Vaillant Ecotec 624 boiler. Each floor has a wired thermostat. There are 3 heating zones - one floor per zone. I also have a hot water cylinder so I need hot water control. After speaking with Tado sales, they recommended I…
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Plug required?
Hi there, I recently purchased a Starter Kit VS, Wireless Smart Thermostat Incl Programmer with Hot Water Control My boiler is a Vailant EcoTEC Pro and I have previously not had a Thermostat. I have managed to set up the Thermostat and the Internet Bridge. My issue is with the Wireless Receiver. The instructions advise…