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How to join a tado home
I have invited others to join my tado home using tado app but how do they accept and gain access?
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Multiple heating profiles
Hi, Is there a setting for a smart trv to turn on e.g. a smart trv that is in a hallway to turn on when the living room turns on but also have it's own trv to control individually?
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Baxi error E87
Has anybody come across this type of fault. I have a Baxi combi 836 (not combi 2) which was wired to a Tado thermostat controller (opentherm and relay) to enable me to switch from opentherm to relay and vice versa, incase of any communication problems. I have always used opentherm but would like to have a Baxi wall mounted…
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Does Tado Support Exist?
I started a support chat with Tado on Friday morning but they stopped communicating Friday afternoon and I've had no response to my chasers this morning. I've explained that heating is crucial as I have a disabled person in my household and they don't seem to care. I've ended up buying new components to replace the ones…
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Hot water but no heating
I installed a Wireless starter kit last night however, we only have hot water and no central heating I followed the instructions from the Tado app for the install. I bridged the connections where the old thermostat was removed. The only way I could get the heating to work was to reinstall the old thermostat. Old System:…
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Wi-fi extender to enable Tado Bridge move
I'm getting a few fairly regular dropouts from a couple of Tado smart radiator valves and need to move the Tado Bridge from its current very much less than optimum location to a more central room without Ethernet. Can anyone suggest such a repeater? Is that a sensible solution? My router is a Fritz!Box and I'm building a…
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13 rooms and 15 Smart Radiator Valves: what to do?
I'm new to Tado and, despite searching, I've been unable to get an answer on how to set up 13 rooms and 15 valves. I currently have two valves in the same room as the Wireless Thermostat, two in the dining room on a Wireless Temperature Sensor, two in a work room on a second Wireless Temperature Sensor and the other `nine…
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Two zones. One trying to control both??
Set up before Tado: main house wireless sensor controlling radiators, wired sensor controlling underfloor heating in extension. Both zones worked independent of each other. Now: Tado wireless main kit for main house and Tado wired extension kit for extension underfloor heating. Wireless sensor controls the house radiators…
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Colour indications on Graph
Hi Can anyone explain the colour indication bar underneath the Tado Graph. I think I know some of them: Green- away mode Orange - thermostat heating up Grey/blue- thermostat at a basic temperature There are some colours that have come on recently that I don’t know. Dark blue - Light Grey Many thanks for any help
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New Tado Installation - Heating not working
Hi Just installed my new Tado Wireless Thermostat Starter Kit plus 4 Smart TRVs. The hot water is working but the radiators won't heat up. In the app, everything appears to be working fine but we have no heating. There are a few radiators without the Tado TRVs and these won't work either. I'm attaching a picture of the…
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Función Multi-Vivienda
Agradecería se desarrollara la función multi-vivienda que permita controlar 2 o más casas con la misma cuenta y el mismo dispositivo. Ahora sólo puede hacerse con cuentas distintas y cerrando una cuando se quiere acceder a la otra. Gracias!!
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Slow response
Hi Does anyone else experience a slow response from asking for a Boost to the heating actually coming on ? We have the same with schedules to, sometimes we can wait up to 15 minutes before it comes on, but it always goes off at the time scheduled to go off. So on a 30 minute slot, we get around 15 minutes of heat time. I…
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Tado receiver stopping request for heat too early
Hi everyone, I'm new to Tado but generally enjoying it so far. One issue I've noticed is that the receiver seems to be stopping requests for heat from the boiler before one or more rooms are near temperature. I had wondered whether this was intentional, and that the system is designed to call for heat in waves, but I'm not…
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HELP! Tado failed on coldest day so far this year.
I have a Tado system which connects to an extension kit to control the boiler and hot water. It’s a large stone built bungalow so I took great pains to centrally locate the bridge and ensure it’s not near any metal, equidistant from the tado TRVs and the main thermostat etc. This morning I was woken by a freezing cold…
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Smart V2 Sytem does not control the combi boiler when scheduled (random)
Heating programmed to come on at certain times of the day - set via smart schedule. On random occasions the heating will not come on. App shows the schedule is active but no bars shown to indicate boiler is active. If I then look at the settings and set the target temperature 0.5 degrees higher within a few seconds the…
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Not working
Hi, I'm on holiday at the moment, coming home tomorrow. I just turned onthe heating from abroad but it has been stuck on the same temperature for 2 hours as in the photo. I uninstalled the app and reinstalled it and got this message in the second photo.
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How to make this work properly?
Hello guys. I need some help here… I live in UK, my boiler is the Glow-Worm Betacom 2 24c, so I bought and install the TADO smart v3+(EU combi version). This boiler have a bus connection, I install the thermostat like they showed but when I tried to control using the TADO don’t do anything on the boiler. Can someone help…
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V1 Temperature overshooting
Hi. This problem only seems to have appeared this winter. I have a combi boiler which supports open therm and 2 zones controlled by wired thermostats. Previously you would seen the demand cycle so it gradually reaches target and not overshoot by much then cycle just to keep it at target. Now it seems it works more like a…
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Automatic switch on.
Is there a way to get the heating to come on automatically if it falls below a certain temperature? I could do it with my old not so smart system. I can only seem to set time to come on and off.
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Annexe with separate boiler and CH system
I have Tado system in the house, very pleased with it. We have an annexe (separate building but close to house) with its own CH system, if I install a second Tado thermostat(s) is it possible to control the whole system with the single app? Would I need to install another WiFi module? WiFi stretches between the buildings…
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Automatic timer failing
The function of switching off he hearing when switching it on from the TADO device sometimes is failing and the heating goes on until it reaches the temperature or there is a change in the schedule. Why this can be?
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No thermostat
I have a heating system with no thermostat just a 220v timer. Can I fit a Wired Smart Thermostat V3+ instead of the timer?
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Boiler not firing
Tado was in place when we moved in. I’m not a pro with tech. I’m having an issue where the smart thermostat is calling for heat but the boiler isn’t firing. When I turn on the hot water in tado the boiler fires. Sometimes it then activates the radiators. Others it doesn’t. I’ve tried to contact tado but getting no help. We…
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Can somebody Please tell me how to ensure my schedule is still active when turning the thermostat up
I have found that every time I turn the thermostat up using the device and not my mobile phone does not go back to the usual schedule times. Can anybody please help me with this
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Myson touch TS EU - hot water concerns
Hi, I want to replace the myson touch ts EU which I understand is a programmable thermostat with tado. I have a Baxi assure combi boiler. I got the wired tado thermostat then figured this would not control the hot water, I have now gotten the wireless receiver/extension kit. Can I replace the myson touch with the wireless…
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Efficient multiroom scheduling
I have smart thermostats on all my radiators (7), with schedules set for each room according to their use. Had the full set for a year. In terms of targeted comfort and (slightly clunky) access to reports and detailed charts, we love it, great. Before that I just had the central tado thermeostat. That saved me some money…
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What heating schedule do you use
What time periods and target temperatures do you use? I have had some PMs with a member who has achieved some impressive savings since introducing tado and using different schedules. He has real smart meter data going back a few years which documented these. Additionally the savings appeared mainly due to changes in use,…
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Graphs do not print correctly
When printing from Windows the graph does not fit the page correctly.
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Graph scale in 1 degree increments
The graph scale is very odd. It is either in units of three or units of six degrees. This makes it very difficult to work out what temperatures the line is reading when it is between the labeled grid lines. It would be much easier to read if the graph scale was simply in units of one degree with ideally subdivisions of…
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Old British Gas receiver to new tado?
I have old British gas old hive receiver wiring. I was looking to wire it like for like on switched live basis would this be the case?