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Tado app not working, web login is fine
I have been experiencing no connectivity on the App but website is letting me manage my devices. On the App it just says , failed to connect to server.
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Energy IQ chart
the chart showing the cumulative energy usage has stopped working it is just showing the daily usage i.e a flat line now whilst there’s no heating . How do I get the chart to show the cumulative usage on a daily basis ?
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Boiler occasionally fires with no Tado LEDs on & all devices on App off
We have CH & HW managed by a Tado receiver and Individual Smart TRVs. Both CH and HW are scheduled and work fine during scheduling, with the App showing that rads are heating and / or CH is on and the appropriate receiver LEDs illuminating. However when the heating is off (like now in Summer) and outside of the HW heating…
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Single graph to show when heating was called
I have an interesting situation where according to my gas meter I'm using gas during the night, however there's no simple way to see which room is causing this to be triggered without looking at each graph in turn. Can we have a single graph which shows when heating was called for each room please.
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Frost protection and Internet outage
I have just learned that the tado system I have installed is totally reliant on the internet. We are very rural and the internet is frequently going down for a day or more. I can work around that manually when I am home but I am away (as is everyone else in the house) frequently in the winter for up to a few weeks at a…
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Is Tado Smart AC controller compatible with De’Longhi Pinguino PAC EL112 CST?
Hello Tado Community I am considering buying the Tado Smart AC controller for my De’Longhi Pinguino PAC EL112 CST portable AC. However, I would like to know if Tado Smart AC is compatible with the Bluetooth Low Energy remote of the Pinguino AC. Thank you for your answers! Florian
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Turn on radiator valve for maintenance
Not sure if this is already implemented but I couldn't find it. It would be nice if we can open the radiator valves for maintenance even if the temperature is way above 25º. I needed to manually open all the radiator valves for maintenance.
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Wireless thermostat flat batteries: why no hot water?
Wireless thermostat with wireless receiver and separate hot water boiler. When batteries are flat, hot water doesn’t work either. Why is that? I would expect the bridge to keep communicating with the wireless receiver, according to the hot water schedule. I don’t understand what the wireless thermostat has to do with…
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when Smart Thermostat goes offline all smart radiators go offline as well
just installed a smart thermostat two days ago. unfortunately is a bit far away from the bridge so that it goes offline from time to time. however if it does all the other smart radiators in all the rooms go offline as well. that seems a bit strange, since when a single radiator goes offline, that doesn't affect the other…
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Everything gone wrong after system was drained to fix radiator
I had to have a radiator valve fixed and a plumber came round to to this. I turned the boiler off and he drained the system. When he filled it up again nothing worked. The boiler is on but will not fire up despite both the hot water and heating being on. (I have to have the hot water on to have the heating on as it is a…
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Wiring New Tado Receiver - Changing from BG Hive single channel.
Hi, I'm changing from a Hive single channel to a Tado wireless smart thermostat starter kit V3+. I've used the app, labelled everything and wired it up but there are no details about the earth wire. If I put the earth wires in the terminal with the downward arrow (between HWNO and P1), the fuse board blows when turning on…
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Tado HW Immersion Heater Relay
hi Tado gang, I have 6kw solar system on the roof without batteries and i would like to heat water using immersion heater during the day when we are at work , instead of exporting electricity back to grid. I am currently considering 2 options. 1 . Myenergi Eddi 2 As i already have some tado devices for heating. I am…
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aircon control should be battery powered as per thermostats
I am disappointed that the aircon control needs continuous mains power and not battery as per thermostats
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Varios termostatos y varias válvulas termostáticas
Buenos días.yo ya tengo en dos viviendas los termostatos y cabezales termostaáticos Mi duda es la siguiente.Tengo un hotel con tres zonas gobernadas por bombas y termostatos independientes .Quiero montar Todo cableado.Mi duda es la siguiente: *Quiero poner en cada habitación una válvula termostáticamente .Puedo hacer q…
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Summer/Winter Mode
The app should have a summer mode which, once activated, amends all schedules down by a predetermined amount, to counter ambient temperatures. For example, 22 degrees in winter feels comfortable, whereas 22 degrees in summer feels too hot. This is due to ambient temperatures, which affect heat retention. Now that temps…
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Notification
Can we have a notification when someone turns heating on please.
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Underfloor & Radiators - Urgent help please :(
Hi Guys, Thanks in advance for any help, it really is appreciated. So I current have a Tado V3+ starter kit, which is used to control the central heating in the house. We are undergoing an extension and we are adding underfloor heating to the extension. Ideally I would like to stick with Tado as we've got used to the…
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Banging in pipe when tado calls for heat
I have the following devices: Smart thermostat RU1784819200. Wireless tempriture sensor SU3477353729. Internet bridge IB0312487168. The boiler is a Valiant ecotec 835 plus. The boiler is working fine and has been for a year now . The smart thermostat has replaced the old downstairs thermostat and controls the motorised…
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Replacing wired Heatmiser with tado wired for Hot Water
I have a Vokèra system boiler with wired Heatmiser system for 2x heating zones (upstairs and downstairs) and 1x for Hot Water. I've replaced the Heatmisers with tado and no issues, however, for the hot water I'm not convinced. I've replaced the wired Heatmiser with the tado smart thermostat, but it's treating the hot water…
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Can't use support live chat - Couldn't send
Ever since yesterday when I try to contact support, I choose "I have a technical question", and it immediately says "Couldn't send". Same if I choose a different option. Using Microsoft Edge on Android.
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Using hot water control as second zone
I currently have a Wired Thermostat (albeit acting wirelessly) and 6 radiator thermostats. These are all connected to an Extension Kit. The underfloor heating and radiators each have their own valve. However, the valves can't currently be triggered independently (i.e. if a radiator calls for heat, the underfloor heating…
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No option to select zone controller
I have three radiators all behind a single two-port valve. I have a Tado wired room thermostat controlling the two-port valve. I want Tado to turn on the two-port valve anytime a radiator thermostat is calling for heat. I read there should be an option to set a zone controller. It sounds like that should do what I want.…
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Adding a zone controller
Does anyone have any tips on making a Tado wired thermostat a zone controller? If I look in the app, I can assign it to a zone controller or make it independent (no zone controller), but I want to make it a zone controller as I have 3 controllers (2 x heating & 1 x hot water) so the TRVs upstairs can make a request for…
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Tado Installers
Just bought a new Starter Kit v3+. Old control system needs to be removed and New Tado Wi-Fi Kit v3+ with Water Control Installed. Anyone know of a good Tado Installer in the Camberley area of Surrey or the Northern part of Hampshire around Yateley ?
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New gas meter in Energy IQ
In Energy IQ add the possibility to start meter readings back at zero after installation of a new gas meter. At the moment you have to delete your complete history before starting back at zero.
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[Bug][App][Android] Toolbar behind statusbar
I'd like to report a visual bug in the tado app. I'm an android software engineer myself, so here is the technical bug report: The top of the climate comfort activity/fragment (page) is partly hidden behind the status bar, so either the windowInsets are incorrect, or the toolbar is missing the top padding with the size of…
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Sun Intensity Calculation?
Hello folks, I recently started using Tado and am loving it so far. A couple weeks ago I integrated Tado into Home Assistant and saw a field called Solar Intensity/Percentage. I wanted to find out how is that being calculated? Most likely they're taking into account the sun elevation, cloud cover, weather etc. But is there…
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[Bug][App][Android] Incorrect airco vertical swing icon
When selecting the vertical swing for my airconditioning, it shows me the wrong icon for mid-down. It's the same as mid. The screen after does show the correct icon for that setting. Screenshot: https://photos.app.goo.gl/kQB2HnjwytG8utQN6
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Is it possible to use a separate sensor for the Smart AC?
Background: I have both the heating thermostat and the Smart AC. The thermostat comes with a separate temperature sensor that I placed in the bedroom, since that is the room where I want to control the temperature. The AC unit is placed in a hallway not directly kn the bedroom, because I don't want the cold air blowing…
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Can Tado smart radiator valves be used with Drayton auto-balancing TRV4 bodies ?
I need to replace the valve bodies on some of my rads anyway as they are a weird 27mm size not covered by any adaptor. I can replace the valves with standard TRV4's or would "TRV4 auto-balancing" valves be beneficial. Link here - Auto-balancing TRV4 - angled 15mm | Drayton Controls : Heating controls, TRVs and thermostats…