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Smart radiator thermostats open the valve for the underfloor heating
I have 2 values on the heating system, one to control the under floor heating in the Kitchen and another to control the radiators in the rest of the house. These have separate smart thermostats. I also have quite a few a radiator thermostats set up in various rooms. However, when these radiator thermostats call for heat,…
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How long do the radiator adapter batteries last for before recharging
How long do the radiator adapter batteries last for before recharging and dose the app tell you which one needs recharging & can you use rechargeable batteries or hard wire them?
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Firmware update and Apple HomeKit
After updating Tado° firmware (example to version 89.1) HomeKit app and Tado° app (HomeKit section) display the old version (85.1) Is this Tado° or Apple HomeKit problem?
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Ideal C30 Logic Max - Tado not calling for heat?
Hi all I've had Tado installed but I can't get it working. I have an Ideal C30 Logic Max boiler, which had it's own wireless receiver. I've disconnected this and installed the wireless receiver exactly as per the instructions in the Tado app, but the heating isn't working. On the boiler display it says "Room Stat of Timer…
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Tado new TRV installation leaving boiler on constantly
Hello, Happy new year! I have recently purchased 8 TRVs and installed them into the house. Previously prior to the installation I had only the Tado internet bridge, extension kit and thermostat. Heating worked perfectly with just this. I have 11 radiators in my house and only 8 connected with TRVs. The other 2 are set to a…
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Two temperature sensors in the same heating circuit. Is it possible?
Good morning, I have bought a new starter Kit V3+. I had an old bridge and temperature sensor v2+. I have replaced the old bridge by the new one. As a consequence, many current Tado installation is: 1 bridge V3+ 1 wireless sensor V3+ 2 temperature sensors (one V3+ and one v2) connected to the same bridge. One sensor in a…
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Failed Thermostat
I fitted a wired thermostat starter kit some time ago, out of Warranty. My wired thermostat has failed - which tado product will replace it? do i have to buy a new starter kit, or will a wired add-on thermostat be sufficient? What is product code that I need? TIA
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Add temperature setpoint to room plot
Now only humidity and measured temperature are show. Adding the temperature setpoint gives an idea how temperature control performance really is.
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Tado for multiple heating zones and hot water with tank
Hi I recently moved into a property where we have 3 zone values 1 for downstairs, 1 for upstairs and 1 for hot water tank. I installed tado wireless kit with 3 TRVs but it failed to work as it was constantly heating the radiators and hot water stopped working. Checking on tado support website, I can see that I need a wired…
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how to wire smart Tado wire thrmostat
Hello, Tado advised me that I need a smart Tado wire thermostat I bought it I followed the instructions on the app. I cannot go on with the installation if I do not choose an option on the app A, B or C option there are 5 wires mentioned in the instructions I have only 4 wires I asked Tado this question, but unfortunately,…
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Internet down - can I connect bridge to a wireless hotspot
Someone kindly crashed into the telegraph pole that provides internet to our house and Openreach aren't going to be able to fix it for 10-14 days. I've bought a personal hotspot and SIM to provide internet but is there a way I can use this to get the internet bridge back online as I can't plug into it? I can still control…
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Boiler ignoring thermostat?
I've installed my wired extension kit onto our Baxi 830 today. All seemed to pair up and work ok but the only other device I've installed so far is the smart thermostat. This is in our living room and was initially reading 23c when installed. I then used the app to turn the desired temperature for the room down to 18c. The…
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Tado smart thermostats and existing Center Wireless controller
I've recently set up new Tado Smart Radiator Thermostats which work well but only if the existing Center Wireless controller (pictured) is set to higher than any of the rooms. This is connected to a Worcester Greenstar I ErP boiler. Is this the correct way to use it? Just to set the wireless timer to hotter than a room or…
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App issue
Why do I keep having to log into the the app. It drops off quite often.
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App requiring frequent login
Since the last update I am asked to login to the app each time I open it. Is this a known issue or is it a problem at my end?
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CENTRAL HEATING STAYING ON ON WORCHESTER BOSCH GREENSTAR 2000 COMBI BOILER
I have just installed a new tado starter kit V3+ with room thermostat, appears to work, but boiler does not turn off when room thermostat turner to off, has anyone any solutions?? 0n the meantime I will refit my old wireless thermostat
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Boiler stays on ?
I have a ideal logic esp1 35 and just purchased the wired thermostat all wired correctly and connected but the boiler stays on? Does anyone know the menu config code for this boiler?
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How do a add tado devices that are already registered to another account?
I have recently moved into a home with tado installed but I cannot add the devices to my app as I presume they are already connected to the old owners account.
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Boiler is not not switching on
Hi all My set is: Boiler Ideal Vogue Max Gen 2. Tado Wireless Extension Kit (EU version) for opentherm. 4 rad thermostats. I installed the kit as per instruction and all seems to showing correct settings. All communications seems to be right. But... my CH is not coming on at all. HW is fine but the CH will not move no…
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Hot water does not come on when requested
Hi, I have a gravity fed system with no zone valves and it's not Y plan. There's just a pump for the radiators, not for the hot water. No electronic valves to control flow between hot water and radiators etc. Very simple, very old. It's a system boiler -- Mexico Super CF465. There is no thermostat on the hot water cylinder…
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Are Tado listening?
Does anyone else feel that Tado are not listening or doing anything to improve the app? I've been watching several topics and suggestions for months now some with thousands of views and hundreds of comments but nothing seems to be changing, moving to review or even inprogress. If you filter on the completed suggestions you…
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Inconsistent Programme
We recently had Tado installed to control our (oil) central heating. Our experience is very inconsistent. In the mornings, the heating is set to come on at 06h30 to heat up to 18.5c, it does this reliably. We have the temperature turned down during the day but programmed to come on at 16h30 to return to 18.5c. This rarely…
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Heating on even though over target temp
Over the last couple of weeks our heating has been staying on even though the room temperature is over the temperature the thermostat is set to. As I write, the thermostat is showing 19.4 and, according to the tile in the app, Tado is "heating to 19.2". I'm not a physicist but even so, I believe it will have a hard time…
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Protterton ProMax Ultra Weird wiring to existing thermostat
Hello aall, I’m trying to replace my Honeywell cm707 with a Tado wired thermostat. Looking at the boiler manual the thermostat should have been connected to terminals 1 and 2 of block M1. Which I would have removed and put them on terminal M2 so I can use opentherm. However, it looks like the installer did something I was…
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Control of boiler controls (not radiator temperature)
I don't know if this is even possible, but my boiler has 4 mechanical dials on it: Pre-heat on/off Water temp. Radiator temp. Heat mode (water only, or water + heat) Oh and the water pressure gauge Obviously not for this boiler specifically, but will it be possible for something like tado to be able to control these if…
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Radiators Hot Despite No Heat Demand from Smart TRVs?
Hi Everyone, Over the last few months we've been experiencing problems where radiators are hot (not warm i.e valves are fully open) despite there being no heat being demanded from the smart TRVs - the app confirms this. Most of the time the radiators are not scheduled to be on at all, although generally this has occurred…
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Smart AC Control not behaving as expected (hoped?)
I have a Tado system that uses the AC Control unit in one room. Before buying it, I read that I needed an AC unit where the remote control had a display for temperature/fan speed/etc, and received info back from the AC unit to keep this display up to date. My Daikin does. However, from this, I made an assumption. I thought…
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Ideal Logic+ Combi C30 heating not working.
Hi, Before installing the Tado products, my boiler (Ideal Logic+ Combi C30) had a Salus LG+5V wireless receiver which was installed into the front plate of the boiler. Please see photos attached. Before the tado installation I removed the wireless receiver. I followed the tado setup and instructions and have double checked…
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One Flame - Cold Rad
Lounge Room. One Rad in Bay window and a smaller rad on adjacent wall with its valve a couple of feet from lounge door. Tado wall stat (measuring device) on wall opposite to smaller rad. When boiler on one flame, Bay window rad still providing heat but smaller rad is cold. It is a fairly recent change but nevertheless is…
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Installed TRVs but they are not working properly
Or I am not understanding them properly. I just had a wireless thermostat with hot water control. This is placed in downstairs hall where the old one was. Works fine. I have replaced all radiators with smart thermostats. When I turn a selected room temperature to off, and the rest of the rooms on to eg 25, should that…