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Installing... no black cable?
I'm in the midst of installing the older extension kit (so to have OpenTherm support) onto my Baxi 830 boiler. The app instructions are advising me to insulate/cover the blue and brown cables as I'll only need the grey and black. However the cable in the box with my extension kit has no black cable... any ideas? I do have…
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Connection
I had Tado installed 8 days ago. Each and every day I've had problems with syncing, no connection with wireless rece7ver and bridge. Yesterday this happened 4 times. Unknowing the syncing mode was on, each time, I turned down temperature to turn heating off, which didn't happen, as its remembering previous setying. So…
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How to change which thermostat controls hot water
Hi, I'm in a bit of a pickle, I selected the wrong boiler when setting the extension kit system connected to and whilst my heating still works fine my hot water has stopped working. It also disappeared from the app. I went through the process again and selected the correct boiler and the HW icon has come back in the app…
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Google home integration
Hi. I have a couple of Google home hubs in my house that I use to control lights and switches. I was wondering if tado thermostats can be controlled directly from Google home. I know one can control it with the voice assistant, but I'm asking specifically if you can see temperature information directly in the Google home…
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Why does my graph show breaks in the data?
I have noticed that the graphs show a break in the data. This isn’t just for one radiator valve and it’s appears to be random. Any ideas what could be causing this? The screenshot below shows multiple breaks in a 24 hour period
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No measurable Volts or Amps on Tado Smart Thermostat terminals
Couple of days ago we woke up to a cold house. After a lot of fault tracking it seemed that the Tado thermostat was not outputting anything on the OT terminals at the back. I measured this with a standard multimeter on the + and -. The OT standard works in a way so that there is a V and A output depending on the requested…
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Tado system stopped working
Tado system was working controlling the central heating on my rayburn nouvelle. Now it will not turn the pump or burner off. I have had to employ a heating engineer to confirm that the system has failed and had to reconnect the old controller. I would like to have a number I could phone to discuss the replacement as the…
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Only 2/3 TRVs open when maintaining temperature?
I have the temperature in a room with 3 Tado TRVs and a wall thermostat set to 19.5 C. As I write this, the temperature in the room is 19.7 C and the heat request indicator in the app is showing 2 wavy lines, but only 2 of the 3 TRVs are open. The third radiator, which was hot maybe 30 minutes ago, is now cold. Is this…
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heating has come on, but schedule is set to 14C, heating has heated up to 20.8C
boiler is coming on as if NO is closed and signalling the boiler to fire. The Wired thermostat does not appear to be recognising the Schedule times and the temps set. Boiler is fired on all the time. Can you suggest any tests I can make to verify that the Wired thermostat is faulty? I have a voltmeter, and I am a competent…
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Geofencing doesn’t seem to work
This worked before I signed up last week now with nothing changed my heating is switching on when I am out the area What am I missing ? Thanks
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Why does my Vallient Ecotec plus 837 heating flow temp only reach 50c
Does anyone know why my Vallient Ecotec boiler’s heating target flow temperature is being limited to 50c. The target flow temp for the rads is set to 75c. I have removed the 24v bridge. In installer mode within the maintenance menu the eBus target temp is 50c and there is 1 recognised controller. This is the controller I…
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Hot water does not turn on after bleeding radiators
Everything was working fine until I bled my radiators, which reduced my pressure and I had to call a gas boiler engineer. Now we are baffled because CH system works as normal via tado but hot water does not even fire the boiler . To turn on hot water , I have to turn the CH on, then change my 3 port valve in the manual…
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Minimum flow temperature
Do you know how can I identify what is the minimum flow temperature the boiler can maintain ? As per its datasheet it can modulate down to 3.5 kW, however I have the feeling that Tado requests too small temperature and what is happening is that the boiler heats the water to 42 Celsius, then turns off the burner and just…
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Hot water icon gone from app
Got a system boiler with stored hot water. I might have messed this up myself, looking for installation for someone else who's just bought Tado, but the Hot Water icon has gone from the App and from the device list. I thought, no problem I can activate the hot water button on the receiver - nope! doesn't do anything. I…
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Smart radiator valve dead
After I replaced the batteries on the SRV the right way and with new and the right kind of batteries, it is simply dead! Help please! 😩
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Add-on Wireless Receiver EU
I've recently purchased the £99.99 Screwfix black wireless V3+ starter kit. I understand this kit will not allow modulation control of my boiler (Valient EcoTech Pro). However should I want to control my boiler with modulation (via ebus) do I just need to purchase the 'Add-on Wireless Receiver EU' and ditch the UK wireless…
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Tado Wireless V3+ Kit to replace Honeywell st9100c and Honeywell cm707 thermostat
Hello, I have: Ideal Logic Heat 18 Boiler Honeywell st9100c Controller - for hot water tank Honeywell cm707 thermostat (upstairs and downstairs) for heating To replace this, I have purchased a Tado Wireless Starter Kit V3+. Could you please confirm: Do I need to replace Honeywell ST9100C Controller with a Tado Wireless…
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Minimum kit to use Tado TRVs
Newbie here. What's the minimum kit needed to use the TRVs? I have a wired Nest thermostat and a combi boiler I'd like to keep (familiarity for the rest of the house is important). Rooms often feel way hotter than the thermo in the hallway. I'd like to use Tado TRVs to set a more exact temp for each room, change temp if I…
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Gloworm ultracom 38 cxi ebus connection
hello all, first time posting on this forum so please have patience. I have had a tado system for about 3 years now (v3) all has been working fine. I have just changed the extension kit which is downgraded to a EK01-TC-UK-03 to enable the ebus connection, I have connected 230v supply and ebus + and - to the receiver and +…
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Valliant ecopure 832
Hi, just before I buy the tado home starter kit I've seen numerous posts about these boilers. Is this now simple to install?
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Temperature Offset - Any Tips?
New to Tado (from Hive) Have Tado TRVs on all but rad with stat in that room. Currently my lowest temp is set to 15, highest is set to 19. As its new, and I'm still playing. This is the same for all rooms. Basically 15 over night, 18 during day, 19 for evening. Went round with a digital thermometer to check room temps near…
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Air comfort vs Bedroom temperature
As it is The Air Comfort Skill will show a bedroom as too cold even it it within the recommended temperature range (16-19C). I do need to apply an offset for the main bedroom, but I am not sure this would affect the comfort display.
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Starter Kit + TRVs installed, no hot water
Set Up: Y Plan, Worcester boiler (not combi, but fully pumped (expansion tank, not gravity fed)). Wireless Thermostat in hall 8 Tado TRVs installed on 8 out of 9 radiators (one rad is normal and fully open in the hall) CH working as expected, rooms on schedules, TRVs working fine, get happy. However, HW is not working.…
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Basic Smart wired thermostat question
Hi Currently my Drayton Central heating(only) controller on my Ideal Logic+ will shut down when the room it is in reaches the control temperature or it's timer program does the same . So as it is rooms with Smart Radiator valves get shut down even if the set Temp isn't reached I am thinking of replacing the Drayton with a…
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How to get started
Hello, I have bought and installed the Tado Smart AC control V3 I have installed everything and it has confirmed that it recognise my AC unit. But where can I find information about the app? what are the meanings of the symbols in the app? Does the AC unit need to be switched on so that Tado can interact with it? in…
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gloworm compatability with tado
hello, does anybody know if a Gloworm ultracom 38 cxi is compatible with tado using the ebus connection. The boiler has ebus connection as standard.
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Installation - no hot water tank
Hello I have purchased the starter kit V3+ with hot water control. Unfortunately midway through installation, I have just realised I may have got the wrong model. https://www.cityplumbing.co.uk/p/tado-starter-kit-wireless-smart-thermostat-v3-incl-programmer-with-hot-water-control/p/487809 I don't have a hot water tank. My…
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Can TRV temperature display be inverted?
Just purchased TRVs and noticed that for vertical installation the temperature display is upside down which makes it difficult to read, especially for elderly people as the degree symbol is quite large. This is not how it is shown on some of the sales videos where vertical TRVs have the display the correct way up. Can this…
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Room stat problem
I have a wired room stat that turns the boiler on and off quite randomly when conditions are constant. It reads temp at 15c ok but as temp increases will over read so at 20c will read 25c. Can it be re-calibrated?
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“Striped Stickers” In The Instruction
What does “Striped Stickers” refer to in the instructions? Is that the letter with the dotted line circle around it?