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Multiple Users
Good Morning everyone, I've just got a new Tado thermostat with the Extension kit. All working till now except for a small inconvenience with the Tado app. Here is the problem: if I have the app opened on my phone and my wife opens it on her phone, I get logged out or the other way around. We are using different user…
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Anyone setup a tado wireless v3 on a worchester 28 cdi conpact?
Hi, Just got the starter kit v3 and just found out there isn’t any instructions on the Worcester 28cdi compact, has anyone installed a tado on these boilers before? I’ve asked for instructions but seems like I won’t be getting any till Wednesday or Thursday
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How to install? Ideal Logic+ 30, Ideal PRT3 and tado V3+
Hello! I just ordered my first tado V3+ starter kit and two smart thermostats and plan to replace an existing system. The current system is an Ideal Logic+ Combi 30 with a wireless Ideal PRT3 RF programmable thermostat. I've looked at several installation videos on YouTube but can't seem to understand how the tado will…
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Set a Minimum Central Heating Flow Temperature (OpenTherm)
Hi, The main purpose of this post is to try and gain an understanding of whether setting a minimum central heating flow temperature is a feature that other users of this forum would value and like to be developed by Tado as part of their algorithms. Are there any other users out there that have abandoned using the…
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Temporary extend current schedule
Time to time I get into the situation when I know I will work a bit longer in my work room. Currently I can do two things to extend the heating, 1) wait until the switch and then set to the same temperature as before with a (optional) time limit 2) set the temperature +/-0.5C before the schedule switching off with…
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Self installation
We have chosen to have our Tado wireless thermostat installed professionally. The pro told us Tado as a product is fab but he says it should not be classed as self installation because once you take off the boiler cover you have broken safety regulations and would need it to be assessed by a professional afterwards.
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Tado bridge losing connectivity
Hi. Hi. We changed our broadband service provider (and therefore router) within the last 6 months. Previous to this we had no issues with our tado bridge losing cloud connectivity. On two occasions since the change all of our smart radiator valves have lost connectivity on the app. When I checked the tado bridge which is…
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Apple Homekit Apple Homekit is no longer to connect to the Smart Thermostat.
Recently my Apple Homekit is no longer to connect to the Smart Thermostat. There or no issue connecting to the Smart AC Control. If I cycle the power of the internet bridge, the homekit is able to connect for like 20-24 hours. When the Apple Homekit is not able to connect to the Smart Thermostat, the Tado IOS application…
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Unable to open Smart Radiator Thermostat
What seems like something of a stupid question. I've been given a used Quattro pack of Smart Radiator Thermostats, and three were easy to set up, but I can't get the fourth unit open to install batteries. The original owner is "shrug, I don't know, they've been back in the box for a while". Is there anything obvious I'm…
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Room stat setting
All my rads have smart trvs. What temp should I set the room temp to?
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Tado TRV Brass Colours
I hope someone can help. We are doing a big renovation and will have polished brass radiator valve housings. We’re happy to replace the tops with our existing Tados but that little silver thread that connects it to the body of the TRV is so annoying. Anyone had any luck replacing these with brass ones? Or any other smart…
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Heating won't turn off even when all room are above their target temperature
I am having trouble with my Tado system. The heating will not turn off even though all room that are controlled by trvs and thermostats are above their target twmoretue. Even if I turn all rooms off the hearing does not turn off. The rooms that have trvs anf are above the target twmoretue don't heat up its only the…
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Hot water disappeared form app and can’t override.
Hi. I have had many problems with the system in the year I have had it but I wondered if anyone could help with this one as it is quite urgent. I have no hot water and no way of switching it on. The app has lost its hot water button and the box won’t allow me to manually override. I have contacted TADO and await a…
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Improve Care&Protect boiler fault detection
The problem i encounter is easy to explain. If for example my TADO is programmed to turn my boiler on (be it automatically or manually), and for whatever reason the boiler is either Off or the mains is down, TADO doesn’t inform that the boiler isn’t on. In this second report I have sent, the boiler was resetting itself due…
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Tado FAILS to connect YET AGAIN
I’m getting so sick of Tado randomly loosing its connection to the internet or other Tado devices. It works fine for a while then randomly stops working. It’s not good enough Tado.
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Is anyone else experiencing long periods where the Wireless Receiver disconnects from the Bridge?
All my TRVs are connected to the Internet Bridge and I can see them in HomeKit but the Wireless Receiver refuses to connect leaving everything off line. I’ve restarted everything, checked the Internet connection but still no joy. I’m wondering if this is a Tado server issue?
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Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
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No access to tado app or via web browser - 31st March 2024... Anyone else?
I seem to be unable to access Tado dashboard. Anyone else having issues? When trying to open the Tado app, I am only getting a black screen with a spinning circle at the bottom. Here's what I've tried; Accessing via a web browser: Chrome and Microsoft Edge - and in Incognito mode on both. Accessing via work PC. Accessing…
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Change comfort scale
I find 18C comfortable, yet Tado tells me that I’m cold (even 19.5C is considered cold, whereas it’s uncomfortably warm for me). I’d like to be able to change the comfort scale, so I’m not prompted to “put on a jumper”, “snuggle under a blanket”, or “turn the heating up”. When we’re meant to be saving energy and resources,…
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Smart schedule is not working
I have added time blocks but it is not working Out of all the radiators we have I have set up 3 for the following morning None of them turned on Is there anything that I’m missing ? Please could you help?
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Fault detection if no temperature change detected
If a room has an temperature increase demand but there is no change in temperature for a given time period a warning should be triggered by Tado. My boiler has an issue that it needs resetting Every soften I only find out after an hour so after i get cold. That the system is not working. But the Tado ‘care & protect’ tab…
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Smart Trv disconnecting intermittently
Just installed 4 smart TRV's, and one of them keeps losing connection. Weird thing is that it is the one closest to the Internet bridge. During installation it had an E2 error, but I did not have time to fix straight away. Later when I went back to it the problem had disappeared. As I understand it, E2 problem is an issue…
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Boiler not firing - Tado calling for heat
I’ve installed my Tado thermostat and extension kit correctly and followed all the steps to the letter in the instructions. Everything is connected in the app and seems to be working fine. However, when adjusting the temperature on the tado stat it makes a click and changes to heating but the boiler never fires. I’ve been…
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Why have my Tado wired thermostats lost power (Com is dead)?
My Tado stopped working last night after a year without issue. None of the wired thermostats are sending a signal to the receiver (they no longer "click" when you call for heat). Hot water continues to work. This lead me to test the cables for power and they were all dead. Now in a very cold house, I switched the zone…
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Swapping Salus RT510RF to Tado system
Hoping someone can help. I used to have Tado fitted at home until I replaced this with Heatmiser controls due to introducing underfloor heating. The Tado equipment I have is the Internet bridge to connect to the router, a Tado Extension kit and 2 x wired Smart Thermostats. My son has recently moved into his new home. The…
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Question about temperature modulation
I’m looking to replace my old non-smart (wired) thermostat with a Tado (wired) thermostat and I’m confused about temperature modulation. I know very little about boilers, what I do know is that I have a Baxi 800 boiler installed in 2019 with some sort of weather sensor/compensation. If I swap my existing wired thermostat…
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Reset of meter counter
Hi, I have recently got replacement of meter device from gas company, and it has counter "reset" to some value that is smaller than last value I have entered in application. Current support recommendation is to delete all past records, and to start over from time when this meter was installed - with loosing all history…
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Price increase
I am shocked by tado raising the cost for the Auto Assist monthly plan, WITHOUT NOTICE!!, by more than 30 percent. Why??
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Tado Valve Issue
Hi i have tado smart valves on 3 of my Rads and i noticed that now when i switch either my Living Room Rad on or the Bedroom Rad on the Toilet one comes on as well, also my kitchen one without a smart valve comes on all the time now as well which i had already noticed but it's just lately that i noticed the toilet one with…
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Is this normal?
Hello, I’m about to install the Tado wireless receiver, but it looks like the old Honeywell controller is directly installed on top of the junction box. Is this normal will it complicate the installation? Thank you