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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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What additional Tado kit do I need to add control for a single wet UFH zone?
Hi. My house is currently set up as follows: Combi boiler for all central heating (and hot water). I have the 'Wireless Smart Thermostat Starter Kit V3+ with Hot Water Control' setup to run the central heating. We don't use the hot water control but needed this setup as the thermostat is not wired to the boiler. Let's call…
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Individual Room Boost Request
Hey, Would it be possible to implement a solution, where heating for an individual room only could be boosted? Currently, this is missing from the app, as you can only hit a button to boost all rooms at once and then you have to untick the ones that you are not interested in. Which is a bit cumbersome. The only tweak I…
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Would there be a conflict
Hi So I live in a bungalow and have upgraded my standard wired wall thermostat with a Tado Wireless V3. All good and works well. However, I want to upgrade my rads to smart rads. How will the wall thermostat interact with the rads? I assume that each room will call for heat as and when but what happens to the wall…
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Home/Away (Geofencing) not starting heating until the person actually arrives home
Hi, Recently installed a Tado X system and the home/away seems problematic. On the previous Nest system we had, Home/Away detection worked out how long it would take to heat the home, and when it detected you were on the way home (from past activity, e.g., it's a weekday, and you're at work, and now you're leaving and…
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How can I change bridge in the app?
The previous Internet bridge stopped working and I had a spare one identical. When I try to register it to my Home it says "Impossible to connect the server, try again". The bridge is connected to the internet correctly and has all 3 lights on. I also tried to do a test account and it can be registered here without any…
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when i switch on 1 room on seperatley 2 other rooms come on too? please advise
when i switch on 1 room on seperatley 2 other rooms come on too? please advise
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Radiator valve placements
We have a 4 bedroom house and use the tado smart thermostat and valves. We have 4 radiator valves, one in each of the 3 main bedrooms and one in the living room, the smart thermostat is in the dining room. There are manual valves on the remaining radiators. When the tado valves reach their programmed temperature, does the…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Firmware v. for radiator valves
Most of my radiator valves are on firmware v54.20, is this the maximum?
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Exposure of additional information to Matter for Tado X Radiator Thermostat
Hello, I'd like to ask if the development roadmap for the Tado X Radiator Thermostats has the exposure of additional entities to Matter planned in the near future? I'd like to see the battery % and also the valve position (valve open %) directly within the connected home automation ecosystem through Matter, which is…
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Help adding a TRV to a 2 zone tado system?
We have our heating set into 2 zones (upstairs & downstairs) and have been using tado for a few months controlling the 2 zones independently which was working fine. I recently tried to add a tado smart radiator thermostat to add more control to one individual room upstairs and have been having issues. Our original set up…
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All Tado X devices disconnected
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
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Weird goings-on this morning – App/Internet Bridge/Smart thermostat - what's happened?
Got down for breakfast to find the room a bit chilly. Checked the app to find the dining room online but all other rooms offline. How can that be? Changing the temperature in the app had no effect so went to the main, smart thermostat. Upped the temperature manually and the heating came on. But the thermostat showed low…
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Can the Tado TRV’s be set from independent to be a slave to the room thermostat programme?
I have installed (02/02/2025) a Tado v3 system at my sons house and he additionally also purchased 4 Tado TRV’s for some upstairs rooms that aren’t fully occupied. The house has some 12 radiators. He wants to programme the weekly/ daily CH on/off and temperatures to be controlled via the wireless room thermostat as a…
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Tado regulation erratic with Mitsubishi Ecodan Heat Pump ERST20D-VM6D
Hello, A member of my entourage has a Mitsubishi Ecodan ERST20D-VM6D Heat Pump on which I connected a Tado X wireless receiver in dry contact (relay) and I do not understand why Tado does not regulate the heating correctly. As you can see on the temperature graph of the main room on which there are 3 Tado X heads and a…
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Vitodens 050 not firing up when App is calling for heat
I have had a Wireless thermostat fitted to a Viessmann Vitodens 050. The wiring matches the instructions. The reciever, bridge and thermostat are all connected to the WiFi and visible on the app. The app says the heating is heating to the set temp but the boiler is not on. DHW works as that is on a separate loop. When the…
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Tado Thermostat - Overheating - Going Offline - Showing different temperatures than app
I've got issues with overheating rooms in the past (that are still occuring) but this is in our living room where we so far had no problems. This is also of another kind. In the living room is a smart thermostat, it had some connectivity issues yesterday, first showing offline, later showing as online but not syncing the…
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Heating profiles
Please add a function for multiple profiles for heating schedules based on 1 week of heating schedules being different to another week of heating schedules based on work patterns etc . I know there is the geo fencing function but that relies on people having that opinion turned on. In my experience younger members of the…
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Tado X valve discount not calcolated.
I have already ordered 11 valve but I realize now that I need one more. From the site it seems that the price is 99 euro with the discout 66 euro but when I put in the shopping cart the price goes to 99. Why?
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I just have no idea where to start! Ideal Logic Combi C30 and how to wire to Opentherm
Hi all! So before I start, I'm well aware that there are many many topics regarding the Ideal Combi C30 and how to wire them to Opentherm. However, I see there are quite a few versions of it and because of that, I have no idea where to start with my installation. I'll say that I don't have any tado equipment yet, but this…
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Compatiblity
I am currently using a tado° X system with multiple smart radiator thermostats, a bridge, and other components. Unfortunately, my existing boiler does not integrate well with this setup, so I am considering replacing it. My priority is ensuring that the new boiler is fully compatible with the tado° system and can utilize…
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Koelen door radiator knop open te zetten
Het zou mooi zijn als de radiator knoppen en stand hebben waarin het ventiel open staat, zodat een warmtepomp koud water door de radiatoren en vloerverwarming kan blazen. Ik schroef nu alle knoppen in de zomer eraf, dat werkt. Maar zou toch niet nodig moeten zijn.
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Feature proposal
Hello I have a Smart Thermostat X from your company and the problem is that it turns on and off too frequently (every 10 minutes). Why don't you add a feature in the app: if I set the room temperature to 23°C, it should go until 23.2°C (or whatever I want, +0.1, +0.2, +0.3) so that the heating system would run much less.…
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Verwarmen voor thuiskomst
Deze feature, die bij afwezigheid zorgt dat je huis weer op temperatuur is als je thuiskomt, werkte in V3, maar is in X niet beschikbaar. Zou prettig zijn als die z.s.m. wordt gerealiseerd.
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New and In Need of Help
Hello Tado Community, I do hope you can help, we were recommended Tado by our very reputable and excellent plumber who uses the system in his own home. I used to have Hive in my previous home and I had intended to install Hive in this house. I was told that Tado did the same pretty much but was more reasonable, so I took…
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New eBus compatible firmware for wired thermostat V2
I have Ariston Genus Premium Evo boiler and Tado wired thermostat V2. I try to set up with eBus (D57) connection. I received error. Boiler do not work with my Tado V2 wired thermostat I bought new Tado wired thermostat V3+ for may Ariston Genus Premium Evo boiler It works. Is there any way to put eBus compatible firmware…
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TRV too far from Bridge? Eccentric boiler activity - any solutions?
Our system has just been installed by a professional. He recommended it to solve the problem of having the centre of the house as hot as Hades and the two ends as cold as the Arctic. It isn't working - the bridge is in the middle and there isn't an option to move it. We rely on well-functioning Wifi extenders to provide…
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Pre-sales question re v3 Wired
Hi I want o fit a v3 Wired thermostat to our Worcester Bosch 30Ri Compact so that I can get it to modulate using the EMS BUS. In doing so I want to remove the Drayton controller. However my wife is a complete technophobe and refuses to use an app on her phone. So… Can we adjust the hot water from the thermostat itself? All…
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Tado Devices do not switch on the heating system pump
Hello, we installed Tado 4 years ago. Mostly working fine. However, we noted four of the devices (attached to individual radiators) when switched on and set to desired temperature “do not” turn on central heating system, and not the heating pump nor boiler. The devices are connected to our Tado home network. We have…
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New Boiler
Hi, So I had a boiler which has been replaced. My old boiler was one which worked with a hot water tank and cold water tank in the loft. It was a Veismann Vitodens boiler. I have just replaced this with a new Valliant combination boiler and want to know if I can still use the Tado system with this new boiler as the…