Hi I wanted some help to understand whether I can have a 3 channel setup and OpenTherm. I have an Ideal Logic Heat2 H18 boiler and Therma TQX0027 controller with 2 Therma wired thermostats, 1 for upst…
We installed several TRV's a few weeks ago and the temps if the valves are at times 4-5 degrees higher than set and the one in our lounge is always "asking" for the boiler to be switched on. If we tap…
Hi all. I just received a Wireless Smart Thermostat Starter Kit V3+ (OpenTherm) - for Combi Boilers kit. I have a Ideal Logic C30 boiler which is connected to a Neomitis RCERFa receiver. Having some t…
Hi, I need to replace my old FAR thermostatic valve with a Tado smart valve. Should I remove this white plastic part from the old valve? Do I need a specific adapter that isn't included? I think the o…
Just installed today. The only reason I bought this kit was to turn heating on from my phone when travelling home during winter. I don't want my heating controlled by a thermostat, so can I use the ki…
Hello all, I am trying to fit a Tado V3+ starter kit and have a couple of questions if I may. I have the live and the neutral but only 3 other wires in terminals 1,3&4, yellow, blue and red respective…
Hello After installing my Tado V3, it seems like the heating is constantly on, or as an absolute minimum comes on when the hot water comes on. In the screenshot the temperature kept getting hotter ove…
I have a vitodens 100 wb1c with a tado wired v3 thermostat supported by 4 TRVs. The boiler only gives heating, as warm water comes from other sources. The tado is connected via the digital pins to the…
Problem since early November. App shows all ok but no heating happening even though app says it is. Have resolved in past few weeks by activating pairing and toggling V3 extension kit but this morning…
Is it possible to allow the app to run on the M1 and M2 series Mac computers ? Not everyone in our home has a smartphone, so it would be nice they can use their laptop to control Tado. I asked this qu…
Hi. 4 weeks ago a contacted support via chat. My issue was my TRVs were not following offline schedules. After some research, I found out that I needed v3 or v3+ for those yo work. I don't know what v…
I Have been trying to get my starter kit delivered for over 2 weeks. I now wish to cancel my order. I have been in the chat bot for 10 days without reply to 7 posts. I have been patient as I understan…
Hi there, After nearly two years of problem free use, our Tado room stats kept going offline a month or so ago. The problem seemed to be with the internet bridge which kept cycling through various cyc…
Using python I can login and get some basic information. However using the RESTful API via https://my.tado.com/api/v2/homes/{home_id}/zones/{zone_id}/schedule I receive {"errors":[{"code":"accessDenie…
Some other brands (almost) fully open the valve just before the battery runs flat. Do the Tado X Thermostats do something like this as well? If so, can I disable it? I don't need any kind of frost pro…
Hi, my Wireless Temperature Sensor when i press the button or hold it to pair shows no image at all. Ive tried 2 sets of different batteries. The sensor is about 18 months old maybe its failed? The co…
We have a v3 wireless kit, a 3day old newborn. We have a vaillant ecopro 30 we have followed instructions but can’t seem to control the heating it’s always on. Any tips for us please as otherwise this…
Hi, I not great with electronics or heating, so please treat me as a "Newbie". I have had Tado working for 2 years, but we recently changed phones and used it as an opportunity to also change email ac…
So, last week I ordered Starter Kit - Wireless Smart Thermostat (V3+) 5 x Smart Radiator Thermostat They arrived on Friday but I was only sent 4x Smart Radiator Thermostats, so I emailed them about it…
Hi, would like to ask if the boiler Bosch Condens GC 2300i W - is it compatible with the tado and how it is possible to conect it? do you have any manual? thak you Peter
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset…
Hi I've moved house and brought my kit with me. The house has got a Glowworm Ultimate 70FF. I’ve replaced a Lifestyle Model LP522 timer/controller and a Honeywell CM707 thermostat (I’ll try to add the…
Hi, I have a Worchester Greenstar 1000 (GR1000W 24 C NG | GR1000W 30 C NG). There are no instructions in the Tado app about how to wire it to an extension kit. I have found them for the Greenstar 2000…
I have our house divided into rooms with timings setup that work majority of the time. But, it would be good to boost multiple rooms at once but not all rooms (eg downstairs). Would be great if you co…
Current setup 3 floors, each with a Honeywell CM707 wired thermostat. Also Honeywell ST9100C controller for hot water. Unfortunately the thermostat on the 2nd floor is in the hottest room, sunny and a…
I have replaced old Potterton EP2002 programmer with a tado kit (Tado V3+ Wireless Heating & Hot Water Smart Thermostat). I followed instructions to the letter and all seemed to work OK… until I notic…
I installed 2 v3+ wired thermostats on a 2 zone system (upstairs/downstairs) a month ago, were all working ok, but have now started acting weirdly, turning on downstairs now turns on upstairs only fro…
I purchased one radiator thermostat to test prior to upgrading from v3 (which was an upgrade from V1) hoping to evaluate first. Not so straightforward and couldn’t get it to show in Apple Home using A…
Anyone have this problem when trying to create a new home in the app I found a work around with this link https://beta-app.tado.com/#/account/sign-in It shows the option to put in full name details. H…
