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Help!
I’ve installed this Tado and extension kit for a customer. I cannot fathom out how it controls a hot water valve. There’s no instructions and I’ve had to download all sorts on my phone to even get the instructions. I’m really not happy with the customer service, it’s impossible to talk to anyone or get any information. I…
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Opentherm, flow temperature and weather adaptation.
I’ve just had my boiler replaced with a Vitodens 100 Combi. I have an existing Tado setup with SRV throughout. It was connected to the old boiler in switch mode. I’ve connected to the Vitodens via Opentherm. My questions boils down to how much control does Tado have over the boiler via Opentherm, and what takes precedence,…
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Away Mode doesn't work
Guys, I have an active subscription and this is suppose to use the geofencing to put my system into Away mode when me and the wife are away from the area. The system tracks both our phones and does say we are away. But. And this is a big but, the heating still comes on. I have checked all settings but nothing works. All…
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Extension Kit for Hot Water - Can I Have One?
Hello, I have had a Tado setup in my house (a 4-year-old new build) for about 4 months. There 2 thermostats downstairs which connect to UFH. Upstairs there is another thermostat setup as a zone controller for our 4 radiators, each of which has a Tado TRV. The system is working well. There is also a hot water cylinder…
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Matter support ok?
Hi, i'm considering buying a tado system but i'm wondering if the integration with the matter smart home standard is ok? At this moment i don't want to buy devices that are not properly integrated so this is very important for me. Thx 🙂
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Help
1-what temp should i set the room thermostat at as its in my hallway
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Heating Gone Off and can’t work out why
I had a system installed around two months ago and up until yesterday afternoon it was fine. I noticed it was getting cold and only looking at the app on my phone I noticed that all rooms were showing offline. Internet is working, I restarted the wall thermostat, the white box with the power, internet and two other lights…
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How do I disconnect my Tado app from the supplier Ovo as I have a new supplier
I had installed the Tado system before joining Ovo and when with Ovo the app changed to link to the Ovo account. I am no longer with Ovo and would like to disconnect the app from Ovo. Any recommendations on how to accomplish this would be most welcome.
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types of user, limits to app, maximum temperatures - increased efficiency and security
Hi, I have had a Tado system for years and would like to suggest the following app and thermostat features: 1) User levels in the app Guest / User - geofencing only Child - As guest + can use the app to manually adjust permitted thermostats within limits. Member - As guest & child + can adjust schedules for permitted…
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User access to selected rooms only
Hi, Is it possible to give a user access to selected rooms only? Eg the kids only for their room and the living room? Or an au pair only for her room and the shared bathroom for example?
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Getting most out of your heating system. New Tado device.
Getting most out of your heating system. New Tado device. I was inspired to write this article after reading “Add max. valve opening on thermostats!!” by cjp https://community.tado.com/en-gb/discussion/14775/add-max-valve-opening-on-thermostats I have been working on these issues for hours and days. Optimizing my heating…
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Connecting Tado to OJ WLCT3-19 Thermostat
I currently have Tado controllers in the rest of the house with a switched live underfloor wet system. In the extension there is a separate OJ WLM3 system with one WLCT3-19 controller. One channel one thermostat. I read Tado doesn’t support the OJ thermostats due to the low voltage and daisy chain for each zone but I am…
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Wireless receiver
Hi, how do I troubleshoot issues with the wireless receiver? It has had a flashing light 3 times in the last 10 days resulting in the central heating not being activated as planned.
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Can I Use Tado TRV with Other Systems
I currently have a 3 zone system controlled by a Hive setup, and it works well (I didn't know about Tado at the time it was installed). I have also invested in other aspects of my Hive system and am reluctant to get rid of it. Now what I need to install are 23 TRV's. The thing is that a lot of them are to be on radiators…
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Error with configuring, but system still working
Hi all, I've just replaced another smart stat with the Tado system. I wired it correctly against the diagrams (L,N, link to Com and switched live to heating) but when I change the configuration from S/Y to a combi I run into a problem. I hold down 2 test buttons, and cycle through the coloured LEDs to yellow. It blinks for…
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Tado and Google Home show offline
Hi there, since yesterday, my Tado heating shows as offline in Google Home. I tried to unlink and relink tado, remove the room, remove the Home and set it up again, all at no avail: If looking in Google Home I see my four thermostats, all offline. If I choose to unlink Tado does not show up as a linked service I select…
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Out of hours technical support?
Is there any way of getting technical support out of hours? I have no heating at the moment and am lost as to what the issue is. Extension kit and bridge both 'connected', but neither the app or manually setting the temp at the individual radiator trvs is sending a signal to the boiler. I'm really losing my patience with…
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Traploze aanvoertemperatuur
Momenteel wordt de aanvoertemperatuur aangestuurd in stappen van hele graden Celsius, kleinere stappen of traploos zou pendelgedrag behoorlijk kunnen verminderen.
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Replacement Wired Thermostat with no config
Long story - We moved houses about 4 years ago and took our Tado system with us. We initially called out an engineer to re-fit the system on the new property and also purchased a second wall thermostat for the master bedroom (it's on it's own heating circuit). First guy came out and struggled to fit the system and said he…
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Custom Smart Schedule
Hi , I often need additional options depending our home situation. Most of the time I need also a schedule Home but upstairs OFF or Home but upstairs normal schedule. When kids are home sick or we plan to use more the upstairs during the weekend
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Please set more home control
Hi everyone, i think it s must to have a multiple home control from the app tado, i have many tado devices but when i found out it was impossible it has been one of the worst nightmare. How is that possible. I think it s obvious to let people control another house, as example, the holiday house in the mountains… i hope it…
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Thermostat not switching boiler on
I've had my tado system in my new build for 5 years now and it's been fine. This morning I changed the batteries on the second floor thermostat and now it's not switching on the boiler to heat that floor. The thermostat display is fine and the app is fine. All systems say they are fine and connected. It clicks to initiate…
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Zone controller
I'm wanting to create another zone controller using my wired smart thermostat is this possible if so how do you do it?
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what settings can tado support change with our setups
wanted to start a tread to help others on what settings can be changed on Tado's end. i've got opentherm on my setup and I had to get hold of Tado support to change the settings on their end to opentherm from relay. is there something they can do regards how much the values open? any other settings?
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Internet dropoutf - cold house
I have recently experienced waking to a cold house after an internet dropout during the night. The boiler will not fire until an internet reset is performed. After which all returns to normal. The room with the smart stat is set to 16 overnight but was 14 in the morning. I thought that after internet failure the system…
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Hot Water not showing up in the app
Hi, I recently installed my Tado heating system and everything is working fine except the hot water control isn't showing up in the app. I've installed the hot water extension kit and the smart bridge....am I missing something? Thanks
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What products to get for 2 combi boilers within the same house?
We're renovating our house and would like to add Tado thermostats and valves, however, we're struggling to find out whether we can actually do what we want. We are putting 2 combi boilers (not conmected to each other but connected to the same meter). First boiler will have one underfloor heating and 2x radiators connected…
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Assign smart trv to wired Tado thermostat
Hi, I’ve setup 1 room as 1st floor of my house and assigned 1 wired Tado thermostat and 3 x Tado trv to this room (1st floor) what is the default mode as I can see you can choose which device is measuring the temperature, I would like all the devices to measure the temperature and operate the wired thermostat as it is…
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My Tado system has gone offline completely
The bridge will not connect to interment no matter what. Have followed all troubleshooting steps, changed cables ports, reset just will not connect The lights just cycle through turning on then all flash and start again Any help out there as chat offline e
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Electronic noise
My TRV's make a strange "electronic" beeping sound periodically. I can't pin it to which unit or units are making this noise or why. It is not anywhere as irritating as my Bosch TRVs were but still it is an unusual noise. Anyone know the reason for this?