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Hot water not working properly
Hi, We have installed Tado a couple of months ago and we are having sporadic problems with it, mostly the hot water. Its on a schedule but sometimes it doesnt come on, like today and yesterday. And also we have it set that so if we put the manual control on then it heats the hot water for half an hour, but sometimes we do…
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Thermostats
We have had Tado thermostats installed today in our village hall to give us greater control. Can we lock the wall mounted thermostats to prevent users of the hall altering the temperature we have set from the app
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Tado Bridge (old one) Link light keeps on blinking after 12 hours
The Link light has been blinking for over 12 hours now. The pairing was done 12 hours ago. The Extension and the App works fine but not sure how to "force" the pairing light off.
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Devices keep going offline randomly
I installed my Tado system just a week ago and I have TRV’s in every room. All have been working fine until today when they randomly keep going offline. It might be my hallway device, then my bathroom device, then one of these may reconnect only for another one to disconnect. I have followed the guidance re the positioning…
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Rooms hot enough!
Why does the app tell me(air comfort) when my room temperatures are below 21°C I need to turn my heating on even though the outside temperature is above 20°C? Can this be adjusted or turned off?
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Radiators staying on upstairs when heating is off on app
Hello, Recently moved into a house with tado fitted. Connected the system up to the new Wi-Fi and ever since then the heating is on full blast unless we turn the radiators off on the manual valves. Any ideas on what this could be?
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Turning off Heating turns off the Hot Water too?
Our house is warm enough at the moment, isn’t needed but is inclined to stay on beyond reaching temperature, so we decided to turn it off at certain times. But when we do, the hot water seems to be turned off too? The Tado should only control the hot water, any ideas?
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Hello all. I'm new to TADO
My wireless receiver keeps going offline. I've manually restarted it a few times each day for last few days. I can't keep doing that. Any clues? I've faffed about repositioning the bridge. Every time I manually restart, it's ok for an hour or so and then offline again.
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iPhone app crashes
I cannot install Tado with iPhone because the app crashes, and won’t even get through login. I ended up setting up the entire system with tablet, but now it means phone app geolocation and away from home functions will not work, nor can I remote turn things on from my phone if I’m on my way home ( or at least I’m guessing…
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How many types of tado room stat are there?
I think that different tado components have registration codes which start with different initial letters and I'm wondering what they mean. I have two Smart Thermostats. One starts SU... and the other starts RU... and I think there may be others. Does anyone know what these different letters mean?
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Apple HomeKit, “Home Upgrade Available” and Tado?
My IOS Home app tells me there is a “Home Upgrade Available”. Can anyone tell me whether Apple’s new Home architecture will work okay with Tado?
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Add hot water tile to my app
Please can someone add the hot water tile to my app it seems to have disappeared
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Worcester Bosch 4000 System boiler - Will Tado work & which products?
Hi all, I am new to the Tado community, and have been desperately trying to understand which products we need for a new heating system we are installing next week. I have searched around quite extensively but please forgive me if I have inadvertently missed an answer in another post elsewhere - do redirect me as…
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Apartment heating plant to switch off when set temperatures in all rooms are reached?
I got a Tado Wireless Starter Kit (4 smart thermostats, 1 wireless temperature sensor and 1 internet bridge). Can I set this system so that, when all 4 smart thermostats are "closed" (the set temperatures are reached in all rooms, all valves pushed), apartment heating plant to switch off and not start at all again, until…
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Is tado° compatible with electric underfloor heating?
Hi! I have radiator and underfloor heating zones. The underfloor heating zones are electric. Can tado° control my system? Cheers! IM
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Heating is off but it is actually 24/7 on?
We got a massive gas bill this morning. Apparently there is an error with the thermostat knob in the bathroom when we look in the app. There is no error to be seen thermostat knob itself so we don’t know which code (E1/2/4?) The problem seems to be: Everything is turned off, but it is apparently still 24/7 heating the…
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Why can't I connect my devices and ther is no one to talk on customer service
Bought a house with the system on the house changed boiler now I can't switch the divices
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Can't control hot water with Google home assistant
As above really. The device is visible in Google home but everything is greyed out and can't switch it on\off. Am I alone? Or is this a known limitation? Cheers, Sam
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Set to 17 but temp at 21
Hi, I've tried using the help service, browsing answers online, but can't seem to find a solution as to why my thermostat is set to 17 but the temp is at 21! I've just tried resetting the wireless controllers. Apparently Tado can't assist with those.
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Energy IQ cubic feet support
Mine, and I believe a lot of the UK's, gas meters quote in cubic feet and our gas tariffs are in kWh. Can tado please support meter readings in cubic feet? Luckily my supplier quotes the formula they use to get m3 to then get kWh so I've added that to my spreadsheet I already use. But I wouldn't expect the normal user to…
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Tado & Towel Rails, or how to call for heat without turning on the rooms
Hi folks, I've tried to do some reading on the other threads about this, but I haven't seen an answer that mentions this (maybe for good reason!) My setup: I have installed tado on all rads in my house (2x rads in lounge plus the wireless thermostat is here, and 1 rad in each bedroom). I have the old wireless bridge with…
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How come Tado V3 doesn't turn off my AC despite reaching the desired temperature?
So i have been using Tado for about a month now and I have it in non-thermostat mode due to needing extra functions such as dry etc. I have noticed that Tado NEVER turns off my AC at all. I can look at the app and it'll say "Cooling to 26c" yet the current temperate will be something like 23c. I have the fan speed set to…
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Temperature control
My measured temperature is always higher than my target temperature. Is this normal?
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Wireless Temperature Sensor
Is it possible to use 1 Wireless temperature sensor and to link it with 2 radiator thermostats that are installed in two different rooms? The temperature shall be the same in both rooms but the temperature shall be measured in one wireless device. Thanks for your guidance, Florian
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As of the start of this week Google Home commands have stopped working
I've had a boiler for around 18 months which I control via a Tado controller and Google Home, just to switch on and off the heating and hot water by voice. So I've always used the commands: * Turn on heating * Turn off heating * Turn on hot water * Turn off hot water However, as of this week, these command have stopped…
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Google Assistant Integration
Google Assistant integration (Water) Good morning All. I've had Tado for a few years now and it's been fairly fault free. I've noticed that earlier this week when I ask Google to "TURN THE HOT WATER ON", it responds that "THAT DEVICE HASN'T BEEN SET UP YET", I also cannot turn the water on via the Google Home app. The…
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What is Tado Plus?
I just saw this: https://www.tado.com/nl-nl/plus Does this look like we, the existing customers, may eventually have to choose a subscription? It says that once the subscription is stopped, the user will no longer have access to auto-assist and the app. Because it also mentions *the app*, I need to see my options ahead of…
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Buzzing sound from Wireless Temperature Controller
My wife gets irritated by a buzzing sound from the wireless temperature controller (my hearing is impaired so I can't hear it). Is this normal or is there a problem with the unit?
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Some TRVs not firing when manually set to call for heat
I've got a recently installed system with an Ideal Vogue Max boiler; under-floor heating (on a wired thermostat) in the kitchen; and Tado TRVs on all except 2 of the radiators in the rest of the house with 1 wireless thermostat. The heating works fine on schedule and when any of the upstairs radiators are manually set to…
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Replacing a wired in Honeywell CM907 to a junction box
To replace a wired in Honeywell CM907: 1. Trace the wire going from the back of the Honeywell device which is on your wall to your junction box by your boiler. 2. Place your wireless transmitter by your junction box. 3. Use the app and follow the instructions for setting up a standard boiler like Valiant (it will just say…