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Window open, show witch room window is open in with app
Nice would be to be omformed in Tado app, witch room detects window is open in. Right now message display: Window open, turn off heating
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Keeping device stickers...where?
Tado helpfully supply a couple of pages in the Setup Guide in which you can paste the id stcikers (with qr codes) from your devices. Unfortunately it only has 14 slots, 2 for the Internet Bridge and Wireless Receiver and a further 12 for other devices. My large system has a further 17 items, and I don't have enough room to…
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adding a zone controller
Hi all I'm very confused about what is and isn't possible. Help please! I have a big house with 15+ tado smart valves. Extension kit, smart wired thermostat, internet bridge and an extra wireless thermostat. Only 10 of the valves are directly controllable, some are connected as one area (so eg "heating" is 3 valves in the…
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v2 to v3 bridge questions
I have been running a v2 bridge without issue for a good few years. However, I now have a new device that is out of range and wondered if I would see any benefit to upgrading to a v3 bridge. Do these have a stronger radio / greater range? Also, if I was to upgrade the bridge, can the old bridge still be used on a new…
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Send notifications when firmware downloads taking place
Recently at 04:00 all my tado devices disconnected from the internet and all smart radiator valves turned to off. During the day various devices reconnected then disconnected again. On investigation I found the Smart valves were being updated with new firmware. On continuing tado I was told that firmware updates can…
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Low battery causing heating to come on - no low battery indication
We have Tado rad stats in most rooms, but not the hallway so any time heat is called for, it heats a portion of the house. In the last month we've had 2 stats cause the heating to be on full power as the battery's aren't good enough to open the valve, but good enough to call the heating. No warnings or low battery…
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Icons for each room type
Can you give the ability to select a range of icons that can be applied for each room that we have. The Hot Water icon is a great example of a visual icon that is easy to see very quickly. We have 14 buttons for heating rooms in our house and it would be very helpful if there were icons for different rooms. For example,…
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Reset "learning" after heating system overhaul
Hi all. We've recently had an extension built on our home, which included replacement and re-piping of several radiators, installation of some new ones, and installation of a new boiler as well. The boiler is wired to a tado extension kit via OpenTherm, and appears to be working as expected. I wondered though if all of the…
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Temperature slider should not jump to a certain position but slide from current temperature
There has been an unwanted design change in how you change the temperature in a room with the room temperature slider. In previous versions of the Tado app you could place your finger on the slider and subtly slide the slider half a degree or other amounts up or down. Now, when you place your finger on the slider, it…
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Smart AC Control does not maintain the desired temperature.
hi, my Smart AC Control usually continues up to 3 degrees above the set temperature that I have set and that is shown in the display. Can I set a working temperature it works in between.
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Smart Room Thermostat choice ?
Hi, I am in an apartment with a shared central heating system. This means that I have to set the temperature per radiator. My radiators are built into a closet with front opening , incl. the taps. So it gets hot(er) fairly quickly there than in the room. So I thought I would install a Tado radiator thermostat valve on it…
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Radiators only heat up if water is also set to be on
We have a relatively simple gas central heating set up. A traditional but NEW gas boiler (not combi), with TADO wireless receiver, internet bridge and wireless temperature sensor/controller. The controller is in the main living room. None of the radiators have TRVs We have found that whilst we can have hot water (ON) only,…
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App colours based on heating on or off
It makes no sense to have the app colours be based on a subjective assessment of the temperature the room is set to. It would be far better to have the colours change from, for example, green when at temperature and not heating and orange when heating. When I look at the app, I want to know quickly which rooms are heating…
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Better accessibility support in the mobile app
Hi there, Due to the lack of features in the web app (which is bizarre enough on it's own), I'm forced to use the mobile app on a tablet to access a dashboard on a device large enough to read and interact with as I age and my eyesight increasingly worsens. I'm cool with getting old (ok no I'm not, but there's no one to…
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History graph (also) in web app
I'd love to have the history graph of devices also in the web app. First of all because I have a larger screen and thereby better readability. Also I (ab)use the web app for another building, as multi-home support is not there.
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Energy IQ in tado web app
Hi, I'm a user of both the mobile and web apps. Would you consider adding the Energy IQ info in the web app as well? For this particular section, I always have to switch to the mobile app. This is the current dialog in the web app that appears when you click Energy IQ. The display space would also be more generous in the…
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Why is my wired thermostat not pairing?
New house, Tado wired thermostat, radiator thermostats but no bridge. Bought new bridge and paired it along with the radiators but the thermostat either doesn’t pair or at least isn’t connected on the app. It works and display is on. If I hold the the button for 3 seconds the pairing symbol is already connected? Am I doing…
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Poor internal Insulation/heatloss
Hi, I was looking to see if anyone has the same issue as me? I’m not sure if I am micro zoning too much? I have a 3 level house with really poor internal insulation between rooms. I have downstairs at frost protection as we don’t use it very often, and then I am setting the rooms we are using to 18-19oC and the rooms not…
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All devices are connected but heating still not coming on.
Hi all, We have recently moved into a new house and it has Tado heating management system in the house. I have: Registered with Tado. Connected the Internet Bridge to the Broadband via the cable and powered it on. All lights are solid on the internet bridge. I have connected to: Valves in 4 rooms upstairs. The Smart…
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Add timer option to Geofencing option
Add a timer option to the Manual select Home / Away Geofencing options, so that you can override any devices that are reporting as home but are not at home for a specific time length or indefinitely and on the flip side ignore devices that are away. But after the timescale is up go back to manual mode ;)
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Radiators not remaining fully on when set to highest setting
I have recenty had TADO installed to my house and I am getting used to configuring the system and set up - 20 radiators It is an older sandstone hosue with very thick walls There is one large sitting room with high ceilings with 2 radiators where we tend to sit at night as a family Prior to having Tado as the TRV's were…
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Limitations for larger properties
So, I've got a large property - 19 rooms 10 downstairs including hall, 9 upstairs including landing. Its an odd L shape as well which means i have concerns about distance. I was excited when i read tado supports 25 devices... and then i realised the limitations...having spoken with 1st line support... I want to zone each…
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Increasing the 10-room limit
Is there any update on the 10-room limit? I would love to add more valves to my house, but it has 14 radiators and 13 rooms and I'm maxed out on rooms. I don't see any reason why this shouldn't be possible. This is the only issue I have with Tado's otherwise excellent system. I see that Tado has responded elsewhere with…
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Latest TADO version - plus beta programs
I am currently using 1.16 - is this the latest alpha or are you all on 1.15? are there any recent new functions? FWIW my system seems to work very well at the moment with 3 TRVs and the other 5 set on 3/7 (occasionally moved to 4/7 when its REALLY cold) cheers
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Boiler cracked down, installer blames Tado.
Last Thursday, my boiler stopped functioning, apparently some power surge burned the card. But while inspecting the boiler after changing the card, the installer noticed heat coming off and observed a crack in the heating chamber. He asked questions about my heating habit and I told him I used Tado to handle the heating…
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Offer a cheaper radiator valve.
In rooms where a wireless temperature is used as the control device there is no need for the SRVs to be able to sense temperature. Why not offer a cheaper version which only opens and shuts the valve as demanded by the wireless sensor.
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False low battery email notifications?
I’ve received a couple of email notifications saying the batteries are low in two of my SRT. But I only installed them less than a week ago and the app says the batteries are all good. Is this a known issue and what is actually correct?
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Tado black Cover
Hello, I have Tado Smart Thermostats in my house. Now the new bathroom has dark brown "rust" tiles. Of course, all light switches and covers are available in black. Next to it is the white thermostat. Does anyone have experience with repainting the thermostat, is there something to buy or is it not possible?
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TRV not calling for heat
My set up is a wireless thermostat and extension kit plus each radiator has a smart TRV. When I request heat only from a TRV the boiler does not fire. If I request heat first from the wireless thermostat it is then possible to call heat to individual radiators. The zone controller for the thermostat and all TRVs is the…
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Wireless receiver dropping out constantly, why?
Can I please have some advice on how to resolve the issue of the wireless receiver dropping out. My internet is not dropping and power is stable yet this is happening continuously. It’s freezing cold and I have an 8 month pregnant wife and 2.5 year old baby. It’s just not good enough Tado, as it stands your product is not…