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Working Support
Here is a really novel idea. A support service that actually supports its customers! Having run into an issue, finding out that all support is now via the chat bot. Only to find that no support engineer has even looked at the request in nearly 48 hours. Disgraceful!
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Thermostat
Is the most used warmest room the best place to place the thermostat in? Surely the trv in that room radiator would counteract with each other... To put the stat is the hallway and let the trvs run each individual room would make more sense...
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Opentherm conversion Wired Thermostat
Hi, I have a Potterton Promax Ultra 40L Erp Combi boiler with OT capability. Currently set up with 2 zones valves that are wired together as I “removed” the zones to add STRVs and keep one rad as the bypass. We are in a small bungalow so 2 zones are not really needed, but I wanted local control of the room temperatures.…
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Wireless Thermostat\Reciever Ignoring Schedule within a particular room
Has anyone come across issues with their tado devices ignoring schedules? I have this weird issue where the wireless thermostat situated in my Living Room will work accordingly with the wireless reciever for the majority of the day, switching on and off accordingly, but then specifically at 11:00pm, which is the last stop…
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Internet bridge does not connect to the cloud
Hi there, has anyone had issues with the bridge not connecting to the cloud I can see the device connected to the router (VyOS via Aruba InstantOn). I also tried to give it a fixed IP address by the DHCP server but nothing. I can see the DNS requests being processed (via AdGuard Home), so it isn't an issue with the DNS. I…
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Change in Home Wifi Network
Hi, I have a home heating system comprising numerous smart radiator thermostats and a room thermostat. I have recently changed my broadband provider and have had to change the wifi network password (the new router will not accept the old password). I cannot work out how to change the wifi network details within each device…
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TRV broken?
Hello, I have 6 radiators controlled by original Tado TRV’s (called BASIC now I think). If I ask Google to “set all thermostats to xx°” 5 radiators duly oblige but 1 just does what it wants and tries its best to get to 30°. All batteries are newly replaced. Is this a sign that the TRV is failing? Don’t want to miss the BF…
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Having trouble finding the right adaptor for for tado TRV to replace a Siemens TRV
I can't a model number on the existing TRV and can't seem to find a way to use chat or email support with photos to locate the correct adaptor.
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Tado firmware downgrade
Hello, how can I downgrade the firmware version of Tado? There are functionalities that do not work for me in Home Assistant with the newer firmware versions. However, with Tados running older firmware, they work without any issues. For example, from versión 118.5 to 59.6 Issues like this, missing fan intensity:…
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Why has Early Start stopped working?
Early Start is ON. But the boiler is only starting up at the start time of a time block with a higher temperature. The system is supposed to take account of the weather, which is cold and damp outside. I've got the tado schedule set to 18.5° for an hour from 13:00, following 3 hours at 16°. The heating did not fire up till…
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Newbie questions
Hi all, very new user of tado. I've got a couple of question, I hope I can find answer here: Smart Radiator Thermostat Basic in one of the rooms is recording temperature between 3 and 5 degrees higher than actual, I know I can change it in the app, but last night temperature registered in the device was jumping up and down…
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Energy IQ - room heater size
Allow us to enter the size of radiators or UFH systems in rooms to get a better estimate of which rooms actually use the most heat. At the moment I assume the estimates are useless as my 300W towel rail is the highest usage in my home despite having multiple 2kw radiators elsewhere.
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Heating constantly on downstairs
I've got two zone heating with my tado wireless plus hot water control. The downstairs heating turns on when I put the the upstairs on. It's constantly on over night and the temperature matches that of upstairs. In the app the heating is registering as OFF but it's piping hot on the radiators. I'm also getting an epp error…
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advice on how to optimize system
I'm looking for some advice on how to optimize my system. I presently have a s-plan heating system with 25kw regular Glow worm boiler and a hot water cylinder. This is connected to a simple 2-channel programmer for timed control of the hot water and left on constant for the heating with a connection to a wired tado wall…
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Boiler cycling
It’s currently mild and my boiler, with a switching thermostat, is only on for about 10% of the time say 10 mins every 100 mins. I do have a modulating boiler but it has 28kw max and 7kw min output so even at lowest power it would still need to switch off completely within a 100 min period to achieve a low enough mean…
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Minimum TRV level
When a TRV is closed down to less than 5% it probably doesn’t allow any significant flow and is effectively off. However, it still calls for heat, and the heat source continues to run when it may not be needed. It would be useful if the TRV closed fully once it reached a minimum threshold.
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Valve change for tado TRV
Hi guys, i have recwntly bought my 1st TRV to horribly discover my radiator valves arent compatible 😔. I am thinking about changing the valves myself, can anyone advise me on what type to get and where from? And most importantly a decent guide to changeing them?
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Alternate heat source
Would it be possible to have a button for alternate heat source. This would allow tado to work as normal but not trigger the boiler to come on. I have a back boiler that is used during the winter that heats the house and water so the boiler is not required in order to have the radiators open I currently leave tado to do…
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TRV thermostats open without requesting heat for a back boiler stove
I have a back boiler stove that heats my radiators and hot water when we use it. - in addition to our burner Every time I do this, I have to unplug all the TRVs manually. My friends laugh at me because of this. Why is there not a mode to open the valves without requesting heat? This would also help with bleeding radiators…
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Which part modulates, the thermostat or receiver
Just had a new boiler fitted and I bought a starter kit v3+ programmer with hot water control, (black edition) thinking it had the modulation facility, after delving through some much conflicting information and despite EE clearly stating on their website that it does, Tado confirmed that it does not and that I should…
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Did I get this right
Hi All; New build house here, old setup: Honeywell T3 (Wired) in Hallway Honeywell T3 (Wired) in Master Bedroom ThermaQ TQX0027 Ideal H24 Boiler --- What I noticed with the existing system is that: The Honeywell T3's controlled the valves to allow the radiators to warm up The ThermaQ TQX0027 really only controlled the hot…
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2 zone radiator valves
A plumber has just installed my system. My system has 2 zones (upstairs and downstairs). We have the ‘smart thermostat’ downstairs and the ‘wireless smart thermostat’ upstairs. However, the radiators in the same rooms of the thermostats don’t seem to be controlled by its corresponding thermostat. I.e. if the thermostat…
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Tado new user advise
Hello I am new to tado if someone can help ky understanding would really help. So I currently have 1 heating zone in the house and have installed the wireless tado starter kit. In addition I now have 8 smart radiator valves covering all rooms. All my radiators have the reciever as the zone controller. I tend to manually…
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tado opentherm to ideal vogue c32
Hi Jonny, i was wondering if you could possibly help me with this opentherm situation. i puchased a starter kit v3+ uk wireless but i want to to use opentherm with my ideal vogue c32 boiler which is currently working with my nest v3. ive attached my current boiler wiring. so what tadi device would i need, either a wired…
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Can a tado smart thermostat work with just the wireless temperature sensor and no internet?
I've just had a TADO V3+ smart thermostat installed and there is no internet at the property yet. The wireless temperature sensor is not able to turn the heating on or off. When I try to pair it, it instantly shows the paired symbol. Is it possible to use without internet or does it need the bridge and a connection to the…
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Early start question.
I have recently installed my Tado system, comprising of wired thermostat and 4 radiator smart stats. Now I have set up the room schedules and turned on early start. I have noticed that the heating turns on way to early because of this, as an example one room is set to reach temp at 6am but with early start on it turns on…
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Wireless Temperature sensor. Is it worth it
I have a largish room. With two radiators. It seems I can only use one radiator to measure temp with wireless temp. Sensor. It reads 20C heating to 22. A digital thermometer placed besides it reads 18C . Im using the SRV as control and offset is -1.7C . When i use the wireless temperature sensor the offset need to be plus…
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I can not access Tado.com !!
I went away for the weekend and the app is showing off line for all the rads. I tried to access www.tado.com and the side it not reachable ? Can anyone tell my if the servers are down or is this a more local issue.. Thanks
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Contacting the moderators . . .
Dear Group Members, Does anyone know how to contact this forum's moderator(s)? I ask because I wrote a new post yesterday evening and instead of its appearing as a new subject in the list it stayed in my drafts folder with a message that it would be "published when approved." I've never had this happen before so I sent a…
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Further thoughts on wireless receivers and RF . . .
Many tado users, myself included, have experienced the frustration of slow blinking "connection" and "device error" LEDs on their wireless receivers as has been extensively discussed elsewhere in this forum.Recently my TalkTalk dual band router (Sagem Fast 5364) went down and we lost WiFi for about 5 days. During this time…